IT Support Professional
1 month ago
We are seeking a skilled IT Support Professional to join our team at Numeral XII (Pty) Ltd. in Pretoria. This role is ideal for someone who enjoys interacting with people and providing efficient and friendly service.
The successful candidate will be responsible for ensuring that our staff have access to reliable hardware and software to do business. They will monitor and maintain our computer systems and networks, guaranteeing everything works smoothly.
Key Responsibilities:
- Ensure all staff can work effectively without technology hindrances.
- Maintain the availability of our domains and related services.
- Provide first-level support for our technology landscape.
- Manage the helpdesk, resolve tickets, and communicate with stakeholders.
Requirements:
- 5+ years' experience in IT support.
- Relevant certification (A+, N+ or similar).
- Microsoft 365 administration.
- cPanel & domain administration.
- Network administration (Unifi preferred).
- Laptop/Desktop/Mac office support.
- Pastel support (preferred).
- Helpdesk support (Atera preferred).
- CCTV support - Hikvision (beneficial).
- Gallagher Access (beneficial).
We offer a competitive salary range of R250,000 - R350,000 per annum, depending on experience.
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