Helpdesk Agent for Persons with Disabilities

Brief Role DescriptionTo efficiently capture and process customer requests in accordance with Service Level Agreements (SLA)Key Performance Areas (Kpa's) Must be clear and audible on telephone and handheld radio mediums. Wellspoken. Issuing and managing logged jobs from the helpdesk to the supplier, technicians, and maintenance personnel. Interact with the...

Applications are invited for the Helpdesk Agent - Tier 1 position to be based in Tshwane.PURPOSE OF THE ROLE:Key Performance Areas would include, but are not limited to:Offer first line support to customers, which includes taking initial call from users. Always strive for first call resolution. Determines if fault is customerside, or WANside. Provides basic...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Tshwane.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Offer first line support to customers, which includes taking initial call from users. - Always strive for first call resolution. - Determines if fault is customer-side,...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in** Tshwane.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in Tshwane. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and...

Applications are invited for the Helpdesk Agent - Tier 2 position to be based in Tshwane.PURPOSE OF THE ROLE:Key Performance Areas would include, but are not limited to:Strives to resolve all faults presented daily. Determine nature of faults and the steps required to rectify it permanently. Check Tier 1 troubleshooting before confirming ticket may be sent...

Applications are invited for the above-mentioned position to be based in Tshwane. **Key Performance Areas would include, but are not limited to**: Customer first and second line customer support: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and recording as well as passing on clear...

This position is responsible for ensuring an outstanding level of customer service by providing direct IT support to staff and partners in the firm and by managing the Help Desk and managing the technical support staff. Responsible for leading the Helpdesk in engaging in proactive planning and support and organizing the Helpdesk to be flexible and adaptable...

**UP Professional and Support**: DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES HELPDESK SUPERVISOR (IT) PEROMNES POST LEVEL 7- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._ JOB PURPOSE: To develop and...

IT Systems Support Learnership (NQF 5) for persons with disabilities - Must have interest in IT - Must reside in Tshwane - CBD preferred. **Job Type**: Learnership **Salary**: R4,000.00 per month Ability to commute/relocate: - Tshwane, Gauteng: Reliably commute or planning to relocate before starting work (required)

Applications are invited for the Helpdesk Agent - Tier 1 position to be based in Tshwane.PURPOSE OF THE ROLE:Key Performance Areas would include, but are not limited to:Offer first-line support to customers, which includes taking initial calls from users. Always strive for firstcall resolution. Determines if fault is customerside or WANside. Provides basic...

Applications are invited for the **Helpdesk Agent - Tier 2 **position to be based in Tshwane. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Strives to resolve all faults presented daily. - Determine nature of faults and the steps required to rectify it permanently. - Check Tier 1 troubleshooting before...

This position is responsible for ensuring an outstanding level of customer service by providing direct IT support to staff and partners in the firm and by managing the Help Desk and managing the technical support staff. Responsible for leading the Helpdesk in engaging in proactive planning and support and organizing the Helpdesk to be flexible and adaptable...

IT Systems Support Learnership (NQF 5) for persons with disabilities Must have interest in IT Must reside in Tshwane CBD preferred.Job Type: LearnershipSalary: R4,000.00 per monthAbility to commute/relocate: Tshwane, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Job ID**: 53897**Date Posted**: Posted 6 days ago**Location**: Pretoria**Job Title**: ONLY PERSONS WITH DISABILITIES - STORE LEARNERSHIPS - PRETORIA The learnership will allow individuals to be cross-trained making them able to operate on both the sales floor and the service desk, of a retail outlet. Working with customers and stock will be a key focus...

Job ID: 53897Date Posted: Posted 6 days agoLocation: PretoriaJob Title: ONLY PERSONS WITH DISABILITIES - STORE LEARNERSHIPS - PRETORIAThe learnership will allow individuals to be cross-trained making them able to operate on both the sales floor and the service desk, of a retail outlet. Working with customers and stock will be a key focus area. To be...

**ADP South Africa is hiring a Payroll Specialist **(Person Living with Disability) This role is earmarked for a person living with a disability and all positions will be filled in accordance with our Employment Equity plan. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and...

**ADP South Africa is hiring a Payroll Specialist** **(Person Living with Disability).** This role is earmarked for a person living with a disability and all positions will be filled in accordance with our Employment Equity plan. - Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success,...

**UP Professional and Support**: DEPARTMENT OF STUDENT AFFAIRS MANAGER: DISABILITY UNIT PEROMNES POST LEVEL 7- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._ JOB PURPOSE: Manage and coordinate the...

About Thomas At Thomas, we envision a world of limitless human potential achieved through deep self-awareness and strong connections among individuals. With over 40 years of experience, we have been at the forefront of providing talent assessment platforms that assist businesses worldwide in recruiting, retaining, and developing exceptional talent. But now,...