Franchise Business Consultant

4 months ago

Johannesburg, South Africa Ziyana Business Consulting Full time

About the Role

A reputable client in the retail industry is looking for an Franchise Business Consultant in Johannesburg.

**MINIMUM REQUIREMENTS**:

- 5 years overall experience, with emphasis on operations in a retail and/or consumer orientated service industry, preferably multi-outlet food/quick service restaurant environment.
- Experience, ideally, spans both operations and HR.

**Requirements**:
Additional Requirements

**RESPONSIBILITIES**:

- Develop a strategic relationship with a portfolio of franchisees across Africa with the key aim of growing, and strengthening the franchise business operations.
- Drive engagement and alignment with Fz partners through Quarterly Business Reviews (QBR).
- Ensure strategic focus placed on World Class Operations through the Operations Capability Assessment (OCA).
- Field Visits, in restaurant, with Fz leadership teams.
- HR Audits, as dictated by the ‘Core Routine’ program.
- FBC will most often interact with franchise organisations, primarily at leadership team level - PO, Ops Director, HR Director and Region Coaches. Nature of the communication is dictated by the ‘Core Routine’ program, primarily structured QBR’s, annual OCA and in-restaurant field visits.
- Primary responsibility is not to innovate but to execute. During execution of certain tools, systems or processes insights may be found that will be fed back to REX to allow for changes to ensure systems are rolled-out and executed consistently.

Detailed Description

A reputable client in the retail industry is looking for an Franchise Business Consultant in Johannesburg.

About the Company

Ziyana Business Consulting and Training is a fully integrated solutions provider dedicated to consistently providing high customer satisfaction by rendering excellent service, and furnishing an enjoyable atmosphere at an acceptable price/ value relationship.

We also maintain a friendly, fair, and creative work environment, which respects diversity, ideas, and hard work. We are 100% black owned and majority black female owned. We are an accredited training provider with Services SETA being our primary SETA. We are affiliated with the SABPP as well as APSO.Ziyana Business Consulting and Training is a people management solutions provider. Our business is people centered and solutions driven. As a solutions provider, Ziyana Business Consulting and Training goes beyond the call of duty to gain understanding of our client’s strategies, the markets in which they operate in and the skills they need to achieve their business objectives.We assist organizations develop their employment value proposition (EVP).

For SMMEs and organizations that lack HR capacity, we provide a holistic people management solution. For larger organizations, we assist the HR department with specific interventions whilst transferring skills, knowledge and experience, supported where necessary by formal training programmes.

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