Front Office Administrator

4 days ago


Cape Town, South Africa O'Brien Recruitment Full time

Are you ready to embark on a journey of excellence? Join this renowned hotel, where success meets passion and innovation joins forces with hospitality. They're not just a hotel, they're a family, and they're seeking a Front Office Administrator to be the hero of their team

**Elevate Your Career Path**:
Imagine working in a place where respect, progress, and community thrive. This hotel is more than just a destination; it's a hub of positive change. They're not just proud of their reputation; they're proud to be a beacon of employee wellness, community upliftment, and environmental consciousness.

**Key Responsibilities to Ignite Your Passion**:
As the Front Office Administrator, you'll be at the heart of the operations, shaping unforgettable experiences for guests and colleagues alike. Your responsibilities will include:

- Follow up on payment for Group & Individual Accounts
- Follow up on Conferencing Account Payments
- Compile Front Office Month end reports
- Prepare all Group Arrivals and check Billing Instructions before departure
- Liaise across departments and with guests
- Manage all the administrative issues in the department
- May be requested to cover Duty Management Shifts

???? **Skills that Make You Shine**:

- Hospitality qualification beneficial
- At least 4 years previous front office experience in a similar position or at reception
- Knowledge of Fidelio Front Office systems would be advantageous
- Driver’s license advantageous
- Above average computer skills with excellent ability to work with excel
- An aptitude for figures and reconciliations

???? **Rewards Beyond Imagination**:

- Unleash your potential in an empowering environment that fuels your growth.
- Enjoy a remuneration package that includes medical aid and retirement benefits - your well-being is our priority.
- Embrace 21 working days of leave per annum, because your adventures matter.
- Dive into a treasure trove of additional company benefits that make life even sweeter.
- Elevate your skills through training and development opportunities that light up your career path.



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