Dental Receptionist/administrator
3 weeks ago
**Full Job Description**
A boutique dental practice located in Cape Town CBD is seeking a full-time Receptionist/Administrator. We pride ourselves on offering exceptional dental care, with an emphasis on delivering personalized and compassionate service to our patients.
- Reside in Cape Town
- Have 2-3 years of experience in a dental or medical setting (preferred)
- Be articulate, detail-oriented, and possess excellent communication skills
**Key Responsibilities**:
- Welcome and assist patients and visitors, providing a warm and professional first impression
- Efficiently schedule, reschedule, and confirm patient appointments, optimizing the appointment calendar
- Oversee patient registration and check-out, including updating patient records, processing payments, and accurate billings
- Handle creditor and stock control
- Maintain organized and up-to-date patient records, safeguarding patient confidentiality
- Coordinate referrals, follow-up care, and communication between patients and clinical staff
- Perform general administrative tasks, including filing, scanning, data entry, and managing office supplies
- Ensure the reception area, waiting room, and patient areas are clean, organized, and welcoming
- Assist with patient preparation for appointments, including managing consent forms and treatment plans
- Support clinical staff with patient communications and other duties as needed to enhance patient care
**Requirements**:
- Proven experience as a Medical/Dental Receptionist or similar role
- Exceptional communication and interpersonal skills
- Strong organizational skills with the ability to multitask and remain calm under pressure
- Proficiency in MS Office (Word, Excel, Outlook) and knowledge of dental software and billing practices
- Familiarity with dental/medical terminology and procedures (preferred)
- A proactive, friendly, and professional approach to patient care
**Job Type**: Full-time
**Pay**: R12,000 to R15,000 per month
Pay: R12 000,00 - R15 000,00 per month
**Experience**:
- administrator/receptionist: 2 years (required)
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