Receptionist

2 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

We are looking for a Receptionist to be responsible for greeting guests and visitors to the hotel. You will be in charge of giving guests directions to various parts of the hotel, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

Receptionist Responsibilities:

- Greet guests and visitors with a positive, helpful attitude.
- Assisting guests in finding their way around the hotel.
- Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Performing ad-hoc administrative duties.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Hiring, managing, and developing the junior administrative team.
- Provide excellent customer service.
- Scheduling appointments.

Receptionist Requirements:

- Associate’s or bachelor’s degree in a related field would be advantageous.
- Prior experience as a receptionist or in a related field.
- Consistent, professional dress, and manner.
- Excellent written and verbal communication skills.
- Good time management skills.
- Experience with administrative and clerical procedures.
- Able to contribute positively as part of a team, helping out with various tasks as required.


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