Dental Practice Manager

6 months ago

Cape Town, South Africa Bo-Smart Ltd Full time

**WOODBOURNE DENTAL**

**Dental Practice Manager**

Full-time position, Remote

**Our Practice**:
Situated in Isle of Man, our well-established dental practice, comprising of two dental clinics, provide both NHS and Private dentistry to the community of the Isle of Man. We are actively recruiting to expand our team of experienced dentists, and currently have 15 members in our practice staff. The two clinics are located close to each other, on Woodbourne Road in Douglas.

**The Role**:
The Practice Manager will be responsible for the day-to-day running of our two dental clinics and providing remove oversight of the team. As Practice Manager, you will optimise processes to assist our dental team and supporting staff in achieving its goals, while ensuring that the practice as a whole has access to all the support and tools needed to provide our patients with the highest quality dental services. You will be replacing our on-site practice manager, who will soon retire but shall be available to assist in getting you settled in this role.
- Working in a corporate dental practice
- CQC (Care Quality Commission) policies
- Xero accounting software
- Software of Excellence (SOE/Exact)
- Compass
- NHS dental policies and procedures (from an administrative perspective)

**Responsibilities**:
Your responsibilities will include, but is not limited to:

- Recording invoices, bills, and transactions in Xero;
- Uploading daily sales invoices (from dental treatments) to our accounting software platform (Xero);
- Stock and inventory control, including placing orders at suppliers and stock budgeting;
- Ensuring efficiency through effective cost management and identifying opportunities to make cost improvements;
- Preparation of payroll information for month-end pay run;
- Monitoring staff members’ schedules and ensuring that their hours, holidays, and absences are recorded in our payroll software, When I Work;
- Managing the online appointment booking system on SOE;
- Managing dentist’s diaries and UDA targets;
- Monitoring of the team’s performance statistics;
- Dealing with queries from the dentists, dental receptionists, and dental nurses;
- Staff recruitment and retention;
- Management of staff and first point-of-contact for staff queries;
- Updating practice documentation such as policies, procedures, and handbooks, including the management of training materials and staff documents in Waybook;
- Ensuring that all practice documentation is (or has been) digitised;
- Ensuring practice compliance with all Health and Safety requirements;
- Weekly update to management on any new issues that have arised, and status update on known issues (eg. staff, equipment, replacements, performance);
- Admin for any equipment replacements or new fittings to be bought for the clinics and servicing of equipment;
- Social media management (mostly responding to Facebook messages from patients, once in a while);
- Reviewing the website to check if updates to information is required;
- Dealing with patient feedback and monitoring our online reviews.

In addition to the above, you will also be expected to monitor the performance of the team and the practice as a whole, and report any issues to management.

**Our plan**:
The dental practice is stable and has working procedures and staff in place. However, we are aware that there are many opportunities for improvement and optimising the practice and its processes. Our on-site practice manager is also approaching retirement age and this is part of a succession exercise. As Practice Manager, you will work directly with the on-site and off-site management team to implement and execute optimisations and make sure that the practice and on-site staff are on board and up-to-date with any changes in policies. The two clinics are currently operating somewhat independently, and the goal is to unite them as one dental practice and one brand, operating from two locations.

The objective is to optimise with mínimal disruption to the dental team’s workflow and to ensure patient care remains of a high standard throughout. You will also be expected to know the practice inside and out, and recommend areas for improvement where you see potential or need.

You will have the full support of management, comprising of an experienced entrepreneur who has been running businesses, including dental practices, for many years, as well as a financial analyst with tech and accounting experience.

**Compensation and Hours**:
**Job Types**: Full-time, Permanent

**Experience**:

- CQC: 1 year (preferred)
- Dental Practice Management: 5 years (required)

**Language**:

- English (required)

  • Dental Assistant

    7 months ago

    Cape Town, South Africa Lieben Dental Full time

    **Join Our Team as a Dental Assistant!** Are you passionate about dental care and looking to make a positive impact on patients' lives? We're seeking a dedicated and compassionate Dental Assistant to join our growing practice! **Position: Dental Assistant** **Location: Lieben Dental, Soneike, Kuilsriver, Cape Town.** **Type: Full-time** **About Us**: At...

  • Dental Practice Manager

    4 weeks ago

    Cape Town, South Africa Locum Connect pty ltd Full time

    **Job Title**: Dental Practice Manager **Location**: Claremont, South Africa **Start Date**: January 2025 **About Us**: We are an established and upmarket dental practice located in the heart of Claremont, dedicated to delivering exceptional dental care and outstanding patient experiences. Our practice values professionalism, precision, and personalized...

  • Dental Assistant/receptionist

    7 months ago

    Cape Town, South Africa Sarembock Dental Full time

    Looking for competent receptionist for a busy dental practice in Cape Town city centre. Preferably with experience using ExACT dental software **Salary**: R10,000.00 - R13,000.00 per month **Experience**: - dental reception: 2 years (required) Ability to Commute: - Cape Town, Western Cape (required)

  • Dental Receptionist

    5 days ago

    Simon's Town, South Africa Absolute Dental Full time

    **Dental Receptionist** required for Absolute Dental in Glencairn Heights, Simon's Town. - **Working Hours**:_ Monday to Friday: 07:30 to 16:00 Saturdays: 08:00-13:00 (every first and third Saturday monthly) - **Salary**:_ Negotiable (depending on experience) Absolute Dental is committed to ensuring our patients receive top-notch care in a welcoming and...

  • Dental Practice Operations Director

    3 days ago

    Cape Town, Western Cape, South Africa MedE Recruit Full time

    Company OverviewAn upscale dental practice in Claremont, Cape Town is seeking a highly skilled and motivated individual to join their team as a Dental Practice Manager. The ideal candidate will possess strong managerial skills, exceptional communication abilities, and a background in dental practice management.SalaryThe salary for this position ranges from...

  • Senior Office Manager for Dental Practice

    6 months ago

    Cape Town, South Africa MedE Recruit Full time

    Some Responsibilities include: - Oversee the day-to-day operations of the dental practice, ensuring smooth workflow and efficiency. - Manage all aspects of accounting, including billing, financial reporting, and budgeting. - Develop and maintain strong relationships with international clientele, ensuring exceptional service and client satisfaction. - Serve...

  • Dental Practice Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa MedE Recruit Full time

    An esteemed dental practice in Cape Town seeks a highly skilled and results-driven professional to fill the role of Dental Practice Manager. This dynamic position offers an excellent opportunity for a motivated individual to excel in a fast-paced environment, overseeing the day-to-day operations of the practice.Key ResponsibilitiesPractice Operations: Ensure...

  • Dental Practice Manager

    4 weeks ago

    Cape Town, South Africa Vencorp Placements Full time

    A well-established dental practice in Panorama is looking for a vibrant, articulate, and experienced Practice Manager to join their team. The candidate must be able to work independently and as part of a team. Reliable transport is required.Duties & Responsibilities:Oversee daily operations, ensuring efficient workflow and patient satisfaction. Manage...

  • Dental Specialist Wanted for Private Practice

    2 weeks ago

    Cape Town, Western Cape, South Africa MedE Recruit Full time

    Dental Specialist RequiredWe are seeking a skilled and experienced Dental Specialist to join our private practice in Milnerton, Western Cape. This is an excellent opportunity for a passionate professional who is committed to delivering exceptional patient care.About the Role:This position requires a highly motivated individual with 3-5 years of experience in...

  • ▷ [Only 24h Left] DENTAL PRACTICE MANAGER | CLAREMONT, CAPE TOWN

    3 weeks ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    An upmarket Dental Practice is seeking a highly skilled and motivated individual to join their prestigious dental practice in Claremont, Cape Town as a Dental Practice Manager to start ASAP in the new year. The ideal candidate must possess a combination of strong managerial skills, exceptional communication abilities, and a background in dental practice...

  • Dental Assistant

    6 months ago

    Cape Town, South Africa Locum Connect pty ltd Full time

    **Job Title: Locum Dental Assistant with HPCSA - Private Practice (Cape Town)** **Position: Locum Dental Assistant with HPCSA** **Location: Cape Town, Western Cape** **Responsibilities**: As a Locum Dental Assistant, you will play a crucial role in supporting our dental team and ensuring the smooth operation of the practice. Your responsibilities will...

  • Marketing Manager

    3 weeks ago

    Cape Town, South Africa KickStart Dental Marketing Full time

    **About Us** KickStart Dental Marketing is a dynamic and innovative marketing agency dedicated to helping dental practices grow their net incomes through our proven marketing methods. With over 15 years of experience in the dental industry, we specialize in strategic partnerships and comprehensive solutions for our clients, ensuring success at every phase...

  • Dentist

    6 months ago

    Simon's Town, South Africa Absolute Dental Full time

    **Dentist** required for Absolute Dental in Glencairn, Simon's Town - **Practice information**:_Absolute Dental currently has a 60% private patient base (Discovery rates + 25%) and a 40% medical aid patient base (charged at respective medical aid rates). We are a general dental practice. - **Hours**:_Monday to Friday 07:30 to 16:00. Alternative Saturdays...

  • Dental Assistant

    1 month ago

    Cape Town, South Africa Qetello Holdings Full time

    Are you a friendly, organised, and compassionate professional looking to make a meaningful impact in the dental field? Our client is seeking a dedicated Dental Assistant to join their team! As a vital part of their practice, you will play a key role in delivering exceptional patient care, supporting our dental professionals, and ensuring smooth day-to-day...

  • Dental Assistant

    2 months ago

    Cape Town, South Africa Qetello Holdings Full time

    Are you a friendly, organised, and compassionate professional looking to make a meaningful impact in the dental field? Our client is seeking a dedicated Dental Assistant to join their team! As a vital part of their practice, you will play a key role in delivering exceptional patient care, supporting our dental professionals, and ensuring smooth day-to-day...

  • Dental Assistant/receptionist

    2 months ago

    Cape Town, South Africa Locum Connect pty ltd Full time

    **Job Title**: Dental Administrator **Location**: Plumstead, Cape Town **Key Responsibilities**: - **Administration**: - Manage day-to-day administrative tasks, ensuring smooth operation of the dental practice. - Greet and assist patients in a warm and professional manner. - Schedule appointments, manage the practitioner’s calendar, and ensure optimal...

  • Dental Assistant

    4 months ago

    Cape Town, South Africa Intercare Group South Africa Full time

    **ABOUT** Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we...

  • Dental Assistant

    3 weeks ago

    Cape Town, South Africa Intercare Group South Africa Full time

    **ABOUT** Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we...

  • Dentist

    3 months ago

    Cape Town, South Africa Sarembock Dental Full time

    General dentist with minimum 3 years experience for medical aid practice Pay: R20 000,00 - R60 000,00 per month **Experience**: - general dental: 3 years (required)

  • Dental Assistant

    6 months ago

    Cape Town, South Africa Locum Connect pty ltd Full time

    **Prosthodontist practice located in the vibrant Claremont area of Cape Town. We specialize in providing exceptional dental care and prosthodontics services to our valued patients.** **Our team is dedicated to delivering personalised care with professionalism and compassion is seeking a Junior Dental Assistant who recently qualified and is willing to be...