Vendor Portfolio Manager
1 week ago
**Vendor Portfolio Manager**
**What we do**
**About the role**
Selection, rationalisation and optimisation of our vendor network at customer account, country and regional levels is a priority. The Portfolio Manager will also lead the development and maintenance of solid relationships with our vendor partners.
On a day to day basis you’ll:
- Maintain an online database of vendors to include detailed profiles, explanation of services and rate cards
- Establish and maintain relationships with key vendors
- Educate vendors on GP/LTG business updates, benefits and ways of working within the managed learning services model
- Conduct feedback surveys to understand strengths and development areas of the partnership between vendor and LTG/GP
- Review and support vendor rationalisation to reduce tail spend and increase quality and consistency
- Analyse global learning needs across customer accounts and recommend the most efficient and cost effective vendor model
- Work with the GP vendor management team where negotiations or re-contracting is required
- Conduct service reviews with key suppliers on a quarterly basis to review the partnership successes, challenges and key learns
- Act as a point of escalation for supplier for vendor complaints/disputes and seek to resolve these
- Participate in Client engagement review meetings to define/influence service support strategy
- Create policies and procedures for risk management and mitigation
- Support new business activities as a strategic supply chain and resourcing Subject Matter Expert
**What we need**
An experienced Vendor Manager with a strong customer focus and experience of balancing customer requirements with contractual obligations.
Additionally we’ll need:
- Proven experience in building and managing key relationships and partnerships.
- Excellent stakeholder management experience and excellent interpersonal/relationship skills with a good understanding of organisational dynamics, particularly in large organizations.
- Ability to manage multiple projects at the same time.
- Deadline management.
- Ability to listen & understand customer needs, and communicate these in a way that others can clearly understand.
- Can do attitude, adept problem solver.
- Strong attention to detail.
Ideally, we’d also like:
- Proven experience working in the Learning & Development industry.
- Proven experience working in a managed service environment, supporting large, global organisations.
- Experience in reviewing and presenting RFP and RFQ documents.
- Excellent PowerPoint and presentation abilities; strong computer skills.
- Strong financial and business acumen.
- Experience working in a service environment, supporting large global organizations
**Why join us**
We support our people, no matter who they are, or where they are from because they have different perspectives and attitudes. That’s how ideas are born and enable us to work smarter. It just makes sense that we cater for a range of different circumstances, offering flexible work practices designed to let you fit in work around your life, not the other way around.
Diversity comes naturally to us at GP Strategies. With more than 4000 employees in over 40 countries, being diverse is second nature. Yet, it’s more than just about location, our style focuses on performance and revolves around respect, fairness and working collectively to achieve our goals.
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