Ticket Office Agent
8 months ago
**RESPONSIBILITIES**
- To provide excellent levels of care and service to all visitors - striving to create a tailored experience for each visitor, as a proactive and engaged member of the team. At all times to ensure that visitors have a safe and enjoyable visit, in accordance with the Visitor Experience operating guidelines.
- Selling Tickets.
- Maintaining a clean and orderly working environment.
- General assistance to managers in administration tasks.
- Local Marketing to B&B’s and Guesthouses.
- An all-rounder in terms of standing in where required on busy days.
- Assist in administrative tasks.
- To undertake a stewarding role as requested under the direction of the Service Manager or designated manager. This will include checking tickets, directing visitors, answering questions, and making sure that all areas are clean and presentable.
**REQUIREMENTS**
- Must reside in the Franschhoek/Paarl/Stellenbosch Area
- Must be fluent in English, and Afrikaans (beneficial)
- Must have a Matric Certificate
- Must have administrative experience
- Must have good computer skills
- Must have experience in Tourism/Hospitality Sector
**EDUCATION**
- High school or equivalent (required)
Ability to commute/relocate:
- Franschhoek, Western Cape: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Willing to work weekends and public holidays. Non-negotiable.
**Education**:
- High School (matric) (required)
**Language**:
- English (required)
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