Duty Manager

Hotel in Franschhoek is looking for a Duty Manager. - Implement and monitor processes and activities for Opening & Closing Operational areas at the beginning or ending of shift - In support of department heads, implement and monitor processes to understand the needs and expectations of guests and take appreciate action - Ensure Operational teams provide...

: - Minimum of 3 years Duty Manager or Assistant Hotel Management experience - Previous 5* Hotel experience would be advantageous - Process excellence and service delivery - Sustainable quality and attention to detail - Innovation for results - Initiative and change agent - Teamwork, cross organisational collaboration and building high performance teams -...

Our client, a 5-star establishment is looking for a Duty Manager to join their organisation. **Job Purpose**: - To perform routine duties in cleaning, servicing and maintaining of the lodge, Public areas and offices. - The idea of a Manager is to ensure that all the guests’ needs are met and to delegate and manage duties. **Requirements**: - Arrives...

The Franschhoek Wine Tram is one of the most well-known businesses in the South African tourism sector. Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram and an open-air tram bus,...

An estate in Franschhoek is looking for an organised and customer-focused Duty Manager to join their team. This role requires a hands-on individual with excellent leadership skills and the ability to manage front-of-house operations. **Key Responsibilities**: - Oversee daily operations to ensure smooth guest experiences. - Manage staff schedules and ensure...

5* 20+ Room High-end Hotel close to Franschhoek is looking for a Duty Manager. - Assist the Front Office Manager with Reception shifts and duties as and when required - Ensure public areas are regularly serviced - Guest’s property orientation and rooming - Provide a concierge service to our guests, making necessary reservations, bookings, transfers etc. -...

Award winning 5* Boutique Hotel in Franschhoek is looking for a Duty Manager. - Implement and monitor processes and activities for Opening & Closing Operational areas at the beginning or ending of shift - In support of department heads, implement and monitor processes to understand the needs and expectations of guests and take appreciate action - Ensure...

Luxury Wine Estate close to Franschhoek is looking for a Duty Manager. - Implement and monitor processes and activities for Opening & Closing Operational areas - In support of department heads, implement and monitor processes to understand the needs and expectations of guests and take appreciate action - Ensure Operational teams provide impeccable, intuitive...

5* Estate just outside of Franschhoek is looking for an experienced Duty Manager. **Responsibilities**: - Implement and monitor processes and activities in all Operational areas at the beginning and / or ending of shifts - Support of department heads, implement and monitor processes to understand the needs and expectations of guests and take appreciate...

We are a guest farm in Franschhoek looking for a junior duty manager. Requirements are as follows: - Drivers licence and own transport - Able to work shifts and weekends - Past reception, guest relations, and concierge experience - Strong admin and computer skills - Facilities management

**POSITION TITLE**: Accommodation Duty Manager **REPORTS TO**: Assistant Manager/General Manager ***: The Accommodations Duty Manager ensures that all guest bedrooms and public areas are cleaned to the highest standard. Directly manages the housekeeping department. Ensures strict compliance with hotels policies and processes. Actions guest welcoming, check...

Ultra Luxury wellness retreat and hotel close to Franschhoek is looking for a Duty Manager. We are looking for a passionate person with significant practical experience and knowledge within the hospitality industry. You would be part of a small team that would be providing service and hospitality at the highest level to enhance the guest’s experience....

**JD Specialized Recruitment is** currently partnering with an exclusive and intimate 5* Boutique Hotel in Franschhoek, who are currently looking for a highly guest centric and organized **DUTY MANAGER **to join their team. **-**PLEASE NOTE -**This is a live-out position, applicants should already reside in the area or be willing relocate to...

This busy hotel with multiple Food and Beverage outlets is in search of an F&B Duty Manager to assist with the management of daily operations. Reporting directly to the F&B Manager, you will be responsible for the restaurant, in-room dining and bar staff. **Main Duties**: - Ensure smooth running of Food and Beverage outlets to company standard. -...

**DUTY MANAGER** To ensure optimal guest satisfaction and the smooth running of this exclusive 5* hotel. **Requirements**: - Duty management shifts - Assist the Front Office Manager with Reception shifts and duties as and when required - Ensure public areas are regularly serviced - Guest’s property orientation and rooming - Provide a concierge service to...

Facilitate a seamless stay for guests through planning of the guest journey and making contact with guests during their stay for updates/feedback - Deal with and or escalate guest challenges/complaints - Monitor guest feedback received on check-out and digital platforms and drive feedback via social media platforms - Ensure that all guest facing teams...

Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able to successful manage, train and motivate a team - Must have excellent guest relations and communications skills - Must have in-depth...

You will excel in this role if you are an efficient, solutions driven individual, who enjoys fast paced and constantly changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational delivery, no problem is too much trouble in your environment. **Main Responsibilities**: - Facilitate a seamless stay for guests...

You will excel in this role if you are an efficient, solutions driven individual, who enjoys fast paced and constantly changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational delivery, no problem is too much trouble in your environment. **Main Responsibilities**: - Facilitate a seamless stay for guests...

The main purpose of the Duty Manager is to manage and control the daily operations of the FOH department. To ensure that the standards of the Royal Portfolio are met in order to contribute to the purpose of the company - _"To give our guests a complete experience and a perfect stay"_. **MAIN DUTIES & RESPONSIBILITIES** - Ensure complete guest interaction and...