Assistant Housekeeping Manager

3 months ago


Cape Town, South Africa HotelJobs.co.za Full time

Our client's luxury estate nestled in the Camps Bay area, renowned for its exquisite beauty and exceptional hospitality. They are seeking a highly motivated and detail-oriented Assistant Housekeeping Manager to join their team and uphold their commitment to providing an unforgettable guest experience.

As the Assistant Housekeeping Manager, you will play a vital role in maintaining the highest standards of cleanliness and guest satisfaction within our client's luxury estate. You will work closely with the Housekeeping Manager to oversee the daily operations of the housekeeping department, ensuring that all guest rooms and public areas are impeccably maintained.

Key Responsibilities:
Team Leadership:

- Assist in recruiting, training, and supervising a team of housekeeping staff.
- Provide guidance, support, and feedback to team members to ensure they perform at their best.
- Monitor staff performance and address any issues or concerns promptly.

Housekeeping Operations:

- Collaborate with the Housekeeping Manager to create and maintain cleaning schedules and standards.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and compliance with established standards.
- Coordinate with other departments to ensure guest requests and special instructions are fulfilled.

Inventory Management:

- Manage inventory levels for cleaning supplies, linens, and amenities.
- Ensure efficient use of resources to minimize waste and control costs.
- Report any maintenance or repair issues promptly to the appropriate department.

Quality Assurance:

- Implement quality control measures to maintain the highest standards of cleanliness and hygiene.
- Address guest complaints or concerns related to housekeeping and take corrective action as needed.

Safety and Compliance:

- Ensure that all housekeeping staff adhere to safety and security protocols.
- Maintain compliance with health and safety regulations and industry standards.
- Assist in conducting regular safety training for housekeeping staff.

Qualifications:

- Previous experience in housekeeping or a related field, preferably in a supervisory role.
- Strong leadership and communication skills.
- Attention to detail and a commitment to maintaining cleanliness standards.
- Ability to work effectively in a fast-paced, high-demand environment.
- Knowledge of housekeeping best practices and industry trends.
- Excellent problem-solving and decision-making abilities.
- Proficiency in computer software (MS Office, property management systems) is a plus.



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