Assistant Housekeeping Manager

1 week ago


Cape Town, Western Cape, South Africa The Right Company Full time

ASSISTANT HOUSEKEEPING MANAGER - CAPE TOWN - R15000


Currently recruiting for an experienced ASSISTANT HOUSEKEEPING MANAGER for a 5* Hotel in Cape Town to assist the Executive Housekeeper in directing the daily operations of Housekeeping and Laundry and supervision of all housekeeping staff and ensuring five-star quality and service.


Minimum Experience and Qualification Required:

  • Matric
  • Computer Literacy
  • Minimum 2 to 3 years, experience in a supervisory capacity in a 5Star Hotel
  • Strong Hotel Operational and Technical knowledge

Key Performance Objectives:

  • Responsible for cleanliness, orderliness, and appearance of the entire Hotel.
  • Maintain par levels stock of guest supplies, cleaning supplies, linen and uniform.
  • Does a daily recon of all linen/Towels sent and received by the laundry Company.
  • Does a daily follow up on all variances with the laundry company.
  • Maintains linen according to hotel standards by monitoring the condition of the linen and notifying housekeeping management of items that need replacing.
  • Managing of all condemned linen / towels and discussing with management.
  • Prepares and participate for all weekly / monthly stock takes.
  • Notifies the Executive Housekeeper of any maintenance issues with regards to the laundry equipment.
  • Monitors access to linen and towels.
  • Ensure that all linen / towels are stored correctly.
  • Ensures that all daily record keeping is completed and filed.
  • Ensures that the guest laundry procedures are followed daily.
  • Ensures that the staff laundry procedures are followed daily.
  • Ensures that the correct bags, tags, and books are used for the recording of guest laundry, staff uniforms, linen and towels sent to the laundry company.
  • Ensures that the Linen room, counting area and uniform stores are neat / clean and well organised.
  • Assist with staff rostering and management
  • Managing staff grooming standards
  • Develop and implement Housekeeping systems and procedures
  • Prepare reports for management information.
  • Attending and resolving guest complaints.
  • Verification of supplies consignments.
  • Resolution of customer complaints;
  • Daily inspection of public areas and employees' locker rooms.
  • Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
  • Act as Executive Housekeeper Manager in her absence


Please send your updated CV in WORD together with a recent head and shoulders photo of yourself and 2 recent written references.


Job Types:
Permanent, Full-time

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