Assistant Housekeeping Manager

6 months ago

Cape Town, South Africa The Right Company Full time

**ASSISTANT HOUSEKEEPING MANAGER - CAPE TOWN - R15000**

Currently recruiting for an experienced ASSISTANT HOUSEKEEPING MANAGER for a 5* Hotel in Cape Town to assist the Executive Housekeeper in directing the daily operations of Housekeeping and Laundry and supervision of all housekeeping staff and ensuring five-star quality and service.

Minimum Experience and Qualification Required:

- Matric
- Computer Literacy
- Minimum 2 to 3 years, experience in a supervisory capacity in a 5-Star Hotel
- Strong Hotel Operational and Technical knowledge

Key Performance Objectives:

- Responsible for cleanliness, orderliness, and appearance of the entire Hotel.
- Maintain par levels stock of guest supplies, cleaning supplies, linen and uniform.
- Does a daily recon of all linen/Towels sent and received by the laundry Company.
- Does a daily follow up on all variances with the laundry company.
- Maintains linen according to hotel standards by monitoring the condition of the linen and notifying housekeeping management of items that need replacing.
- Managing of all condemned linen / towels and discussing with management.
- Prepares and participate for all weekly / monthly stock takes.
- Notifies the Executive Housekeeper of any maintenance issues with regards to the laundry equipment.
- Monitors access to linen and towels.
- Ensure that all linen / towels are stored correctly.
- Ensures that all daily record keeping is completed and filed.
- Ensures that the guest laundry procedures are followed daily.
- Ensures that the staff laundry procedures are followed daily.
- Ensures that the correct bags, tags, and books are used for the recording of guest laundry, staff uniforms, linen and towels sent to the laundry company.
- Ensures that the Linen room, counting area and uniform stores are neat / clean and well organised.
- Assist with staff rostering and management
- Managing staff grooming standards
- Develop and implement Housekeeping systems and procedures
- Prepare reports for management information.
- Attending and resolving guest complaints.
- Verification of supplies consignments.
- Resolution of customer complaints;
- Daily inspection of public areas and employees’ locker rooms.
- Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
- Act as Executive Housekeeper Manager in her absence

Please send your updated CV in WORD together with a recent head and shoulders photo of yourself and 2 recent written references.

**Job Types**: Permanent, Full-time

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