Call Center Agent

Due to growth, we are looking for another experienced OPERATIONS MANAGER who can lead our call center representatives to better performance and improve service quality, leading to customer growth.The suitable candidate will assist in establishing objectives, provide representatives with opportunities to expand their knowledge of services, products, and...

Qualifications:Relevant university degreeMinimum 3 years in a call center managerial or supervisory role (preferred)Industry experience in Pharmaceuticals / Pharmacy is advantageousRequirements:Strong data analysis and Excel skills this is crucialAbility to multitask, remain calm under pressure, and make decisive callsProficiency in Microsoft Office and...

Qualifications:Relevant university DegreeMinimum 3 years in a call center managerial or supervisory role (preferred)Industry experience in Pharmaceuticals / a Pharmacy is advantageousRequirements:Strong data analysis and Excel skills this is crucialAbility to multitask, remain calm under pressure, and make decisive callsProficiency in Microsoft Office and...

We are looking for a highly motivated and organized individual to fill the role of Call Centre Agent at Medipost Pharmacy.About the PositionThis Call Centre Agent position involves handling customer inquiries, resolving issues, and providing product information via phone and emailYou will be part of a dynamic team that strives to deliver exceptional customer...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year. Qualifications and experience:MatricNo less than 2 years' call centre experience /...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year. Qualifications and experience:MatricNo less than 2 years' call centre experience /...

Debt Collector /Collections agent, Menlyn required for a busy call centre environment. Debt collection agents with past debt collection experience in the banking space.PC Lit: Excalibur experience is a must.

JOB TITLE: Travel Agent Call Centre ConsultantAREA: Southdowns, CenturionINDUSTRY: Travel and LeisureSalary / CTC: R 15 000 highly negotiable (depending on current earnings, qualifications and experience)Report to: DirectorType: Permanent Key Responsibilities: Customer Service & Sales:Handle inbound and outbound calls, emails, and chats related to travel...

JOB TITLE: Travel Agent Call Centre ConsultantAREA: Southdowns, CenturionINDUSTRY: Travel and LeisureSalary / CTC: R 15 000 highly negotiable (depending on current earnings, qualifications and experience)Report to: DirectorType: Permanent Key Responsibilities: Customer Service & Sales:Handle inbound and outbound calls, emails, and chats related to travel...

Adhered to company policies and departmental procedures. Adhered to third-party agreements and policies.Adhered to Service Level Agreements and timelines.Maintain confidentiality.Build and maintain exceptional client relations.Maintain positive client relationships throughout any issue resolution.Provide follow-up client satisfaction with clients, as...

A company in Pretoria is looking for an IT Helpdesk Agent.The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related...

Key Responsibilities:Team Leadership & Performance ManagementLead and manage a team of 40 call centre agents, including 3 team leadersDrive a positive, high-performance culture that fosters motivation and accountabilityImplement and track KPIs to optimize performance and achieve business objectivesMonitor, evaluate, and improve team productivity and service...

Job title : Compliance Call Centre AgentJob Location : Gauteng, PretoriaDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries KEY PERFORMANCE AREAS:Engage with external stakeholds, via telephone, compliance query portal and email, to ensure compliance with the FIC Act, exchange information, provide solutions and solve queries,...

About the RoleWe are seeking a motivated and results-driven Outbound Sales Agent to join our team. As an Outbound Sales Agent, you will play a crucial role in driving lead generation, ensuring a consistent flow of high-quality leads into the sales pipeline, and contributing to the success of our sales efforts.Key Responsibilities:Make outbound calls to cold...

We strive to provide a unique experience for our clients through various communication channels. As a Customer Service Agent, you will be responsible for assisting clients with their queries and resolving any issues they may encounter.Our team is committed to maintaining a positive work environment and promoting professional growth within the organization....

Job title : Quality Analyst (Inbound Call Centre)Job Location : Gauteng, PretoriaDeadline : April 06, 2025Quick Recommended LinksJobs by Location Job by industries Job purpose:Responsible for monitoring calls and email responses to assess agent's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures...

We are currently looking for Sales Agents to sell Transactional Banking products for one of our clients.To proactively acquire new business from existing and new customers, ensuring that revenue growth required for Transactional Product Sales is achieved.Cold Calling new clientsSetting up sales days at companies, schools and tertiary institutions.Retain and...

A vacancy exists at Medipost Pharmacy for Help Desk Agents, reporting to the Inbound Manager. This position is based in Gezina, Pretoria. The responsibility of the job is to take inbound and outbound calls and assist customers with all needed queries.ResponsibilitiesInbound and outbound calls handled professionally within SLA's and company SOP'sCustomer...

About the Position:As a Business Development Agent, you will be responsible for developing and implementing business development strategies to drive revenue growth and expand our customer base. You will work closely with the sales team to identify new sales opportunities, build relationships with existing customers, and deliver exceptional customer...

Contact Centre Technical Level 2 Agent Job DescriptionFidelity Services Group is seeking a skilled and experienced Contact Centre Technical Level 2 Agent to join our team. As a key member of our customer support team, you will be responsible for providing technical assistance to our customers in the operation of their alarm systems.Main Purpose Of JobSupport...