Call Centre Operations Manager

Job title : Call Centre Operator - Corporate ServicesJob Location : Gauteng, PretoriaDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries CRITICAL OUTPUTSProvide accurate and professional information to patients regarding assessments, pricing, procedures, and centre operations. Schedule, amend, or cancel patient appointments...

Job title : Compliance Call Centre AgentJob Location : Gauteng, PretoriaDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries KEY PERFORMANCE AREAS:Engage with external stakeholds, via telephone, compliance query portal and email, to ensure compliance with the FIC Act, exchange information, provide solutions and solve queries,...

Key Responsibilities:Team Leadership & Performance ManagementLead and manage a team of 40 call centre agents, including 3 team leadersDrive a positive, high-performance culture that fosters motivation and accountabilityImplement and track KPIs to optimize performance and achieve business objectivesMonitor, evaluate, and improve team productivity and service...

About UsAt Discovery Limited, we believe in igniting positive change in our society through innovative solutions and exceptional customer service.We strive to create a dynamic and fast-paced environment that enables smart and self-driven individuals to thrive.Key ResponsibilitiesThe successful candidate will be responsible for:Managing all service levels and...

We are looking for a highly motivated and organized individual to fill the role of Call Centre Agent at Medipost Pharmacy.About the PositionThis Call Centre Agent position involves handling customer inquiries, resolving issues, and providing product information via phone and emailYou will be part of a dynamic team that strives to deliver exceptional customer...

Qualifications:Relevant university DegreeMinimum 3 years in a call center managerial or supervisory role (preferred)Industry experience in Pharmaceuticals / a Pharmacy is advantageousRequirements:Strong data analysis and Excel skills this is crucialAbility to multitask, remain calm under pressure, and make decisive callsProficiency in Microsoft Office and...

Call Centre Sales Manager (JB5143)Pretoria, South AfricaSalary: R30 - 40 000 per monthEmployment Type: PermanentWorkplace: In-OfficeA dynamic financial services company is seeking an experienced Call Centre Sales Manager to lead and drive a high-performing sales team.As the Call Centre Sales Manager you will be responsible for running the sales team in a...

We are seeking a highly skilled and experienced Call Centre Manager to join our team. The ideal candidate will have a proven track record in managing a call centre team and driving excellent customer service. Duties & Responsibilities Sales & Retentions Recruitment, Performance and Retention of staff Maintain a high level of Customer service when handling...

Job Description:We are seeking an experienced Call Centre Sales Manager to lead and drive a high-performing sales team in our financial services call centre. The ideal candidate will have strong leadership skills, an entrepreneurial mindset, and a results-driven approach.The successful candidate will be responsible for running the sales team, creating sales...

We are seeking a highly skilled and experienced Call Centre Manager to join our team. The ideal candidate will have a proven track record in managing a call centre team and driving excellent customer service.Duties & ResponsibilitiesSales & RetentionsRecruitment, Performance and Retention of staffMaintain a high level of Customer service when handling call...

We are seeking a highly skilled and experienced Call Centre Manager to join our team. The ideal candidate will have a proven track record in managing a call centre team and driving excellent customer service.ResponsibilitiesDuties & ResponsibilitiesSales & RetentionsRecruitment, Performance and Retention of staffMaintain a high level of Customer service when...

We are seeking a highly skilled and experienced Call Centre Manager to join our team. The ideal candidate will have a proven track record in managing a call centre team and driving excellent customer service.Duties & ResponsibilitiesSales & RetentionsRecruitment, Performance and Retention of staffMaintain a high level of Customer service when handling call...

Adhered to company policies and departmental procedures. Adhered to third-party agreements and policies.Adhered to Service Level Agreements and timelines.Maintain confidentiality.Build and maintain exceptional client relations.Maintain positive client relationships throughout any issue resolution.Provide follow-up client satisfaction with clients, as...

Call Centre Manager - Midrand - R23 000ctc

Employer Description Call centre in the Automotive industry based in Pretoria Job Description Our client is looking for a Call Centre Manager to lead and oversee their dynamic team. The ideal candidate will be responsible for ensuring efficient operations, exceptional customer service and team performance.Responsibilities:Sales & RetentionRecruit, manage,...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year. Qualifications and experience:MatricNo less than 2 years' call centre experience /...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year. Qualifications and experience:MatricNo less than 2 years' call centre experience /...

At Top Talent Professional Services, we are seeking a highly skilled and experienced Call Centre Manager to lead our team.Key ResponsibilitiesSales & Retentions: Drive sales targets in line with business strategy and maintain high levels of customer satisfaction.Team Management: Lead a team of professionals, recruit, train, and develop staff to achieve...

Job SummaryWe are seeking a highly skilled Technical Training Centre Manager to join our team at talentCru.Responsibilities:Centre Operations: Oversee all aspects of the centre's operations, including budget management, resource allocation, and cost control.Sales and Marketing: Develop and implement a sales and marketing plan to expand the client base,...

Due to growth, we are looking for another experienced OPERATIONS MANAGER who can lead our call center representatives to better performance and improve service quality, leading to customer growth.The suitable candidate will assist in establishing objectives, provide representatives with opportunities to expand their knowledge of services, products, and...