Customer Support Officer

17 hours ago


Durban, KwaZulu-Natal, South Africa Ikhokha Full time

Ensure that research reports are compliant with the Restitution Act.

Provide timeous feedback to restitution coordinators on the quality of the research reports.

Capacitate research coordinators in the drafting of research reports.

Ensure that correct and appropriate annexures are attached to reports.

STAKEHOLDER ENGAGEMENT

Draft legal opinions.

Draft section (11) notices.

Draft section 11 or section 11 a (4) notices and/or dismissal letters.

Draft referral notices and memoranda in terms of section.

MANAGE DISMISSAL PROCESSES

Prepare dismissal memoranda for the RLCC.

Serve first letters to claimants.

Compile representations by claimants to RLCC.

Serve second letters to claimants.

Report to the Research Manager.

Compile project plans.

Compile weekly, monthly, quarterly, and annual reports.

REQUIREMENTS

An appropriate graduate/post-graduate law qualification as recognized by SAQA (NQF Level 8).

Admission as an advocate or attorney in the High Court of South Africa will be an added advantage, along with a minimum of 3 years post-graduate experience in the legal profession.

EXPERIENCE AND PERSONAL QUALITIES

Proven understanding of project management systems.

Understanding of land data such as cadastral data, property descriptions, deeds information, and the ability to read maps.

Knowledge of M&E and statistical analysis.

Excellent understanding of data administration and management functions (collection, analysis, distribution, etc.).

Excellent proficiency in MS Office (Excel, Access, Word, etc.).

Excellent communication and collaboration skills.

Presentation skills, including the development of material and delivery of content.

People management skills to obtain the necessary inputs and effectively communicate the outcomes in a constructive manner.

An analytical mindset with problem-solving skills.

Understanding of the Restitution of Land Rights Act No. 22 of 1994.

Ability to properly interpret the law as anticipated by restitution.

Understanding and knowledge of the Constitution of South Africa 1996.

The successful candidate must have a clear understanding of the legislative mandate of commissions, relevant government policies, and legislation impacting the commission and its relationship with the department, provincial government, and other stakeholders.

#J-18808-Ljbffr

  • Durban, KwaZulu-Natal, South Africa SRG Recruitment (Pty) Ltd. Full time

    Business Support PositionThis is a fantastic opportunity for a skilled Business Support professional to join our client's team in Pinetown. The successful candidate will be responsible for supporting the delivery of exceptional customer service.Main Responsibilities:Delivering accurate and timely invoicing servicesReviewing and managing Syspro cost...


  • Durban, KwaZulu-Natal, South Africa Small Enterprise Development Agency_gov Full time

    Information and Support Officer Job DescriptionThis role involves providing vital information and support to clients on Seda products and services.Main DutiesProvide accurate and timely information to clients on Seda products and services.Support clients in developing and implementing business plans, identifying areas for improvement.Collaborate with...


  • Durban, KwaZulu-Natal, South Africa StorBox Self-Storage Full time

    As a valued member of the StorBox Self-Storage team, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to assist customers with their inquiries and concerns, ensuring they receive the highest level of satisfaction.Key ResponsibilitiesProvide timely and effective assistance...


  • Durban, KwaZulu-Natal, South Africa National Renal Care Full time

    Duties and ResponsibilitiesThe Customer Support Representative will be responsible for managing customer inquiries, resolving issues efficiently, communicating with production and dispatch teams, following up with customers to confirm satisfaction, and collecting feedback to improve services.


  • Durban, KwaZulu-Natal, South Africa CXP are now part of the Huntswood Group Full time

    Job Overview:Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if your answer is yes, then you should join our Customer Support Sales team.Job Responsibilities:Providing excellent customer service, with customers' issues being resolved first time around.Use your...


  • Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

    Job title : Customer Support Representative (Call Centre) Mr Price MoneyJob Location : KwaZulu-Natal, DurbanDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThe Customer Support Representative will be responsible for ensuring that customer's queries and correspondence are resolved through all our channels of...


  • Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

    Job title : Customer Support Representative (Call Centre) Mr Price Money 3 -4 Months FTCJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThe Customer Support Representative will be responsible for ensuring that customer's queries and correspondence are resolved through all...


  • Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    About the RoleFresh from your studies and ready to take on a new challenge? We're looking for bright and ambitious individuals to join our dynamic team as Customer Support Specialists.This role involves providing exceptional customer service through various communication channels, including phone, email, and chat. If you're passionate about helping others...


  • Durban, KwaZulu-Natal, South Africa Triumph Consultants Ltd Full time

    Temporary Social Care Support Equipment Delivery OfficerRef number: Sunderland Prevention and Equipment Officer - CESShifts will be on a rota pattern where the successful candidate will work 1 weekend in 4.Please do not apply for this role unless your CV meets the following general requirements, listed below:You must be UK based and have the right to work in...


  • Durban, KwaZulu-Natal, South Africa Tracker South Africa Full time

    Job OverviewWe are seeking a highly skilled and motivated Administrative Support Specialist to join our team at Tracker South Africa.About the RoleThe successful candidate will be responsible for providing exceptional administrative support to our internal and external customers, ensuring that all interactions are professional, efficient, and courteous.The...


  • Durban, KwaZulu-Natal, South Africa Vega School Full time

    About This RoleWe are seeking an Academic Support Officer to join our team at Varsity College, Durban North Campus. The successful candidate will be responsible for facilitating academic support and training sessions on our digital learning platform.Key ResponsibilitiesInclude:Facilitating academic support and training sessions on our digital learning...


  • Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

    Job title : Customer Services OfficerJob Location : KwaZulu-Natal, DurbanDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries Key Responsibility AreasCoordinate and control of the customer care and management strategy and processes in the designated service centres. Supervision of the key service delivery chain within the...


  • Durban, KwaZulu-Natal, South Africa Micah Govender Developments Full time

    Our Purpose Mastercard powers economies and empowers people in + countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships,...


  • Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

    Vacancy Group: GOVERNANCE AND INTERNATIONAL RELATIONS CLUSTERReporting To: Manager (Customer Services)Location: eThekwini, KwaZulu-Natal, South AfricaJob Purpose: Responsible for ensuring that the designated regional one stop shop functions in accordance with the Unit's vision.Key Responsibility Areas:Oversees the efficient and effective performance of a...


  • Durban, KwaZulu-Natal, South Africa JustTheJob Full time

    Are you looking for a dynamic role where you can apply your practical skills and attention to detail? We're seeking a General Assistant to join our in-house canteen team at JustTheJob.About the Job:We require an individual with good interpersonal skills, strong communication skills, and the ability to work as part of a team.Must be honest, trustworthy, and...

  • HR Support Specialist

    16 hours ago


    Durban, KwaZulu-Natal, South Africa Umhlanga Repair Centre Full time

    Job DescriptionWe are seeking a highly organized and proactive HR & Admin Personnel / Personal Assistant to support our company's HR functions while also managing administrative and PA duties. The ideal candidate will play a key role in recruitment, employee relations, HR compliance, and office administration, while also assisting senior management with...


  • Durban, KwaZulu-Natal, South Africa Cre8Work Full time

    Position OverviewCre8Work is seeking a skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for generating leads and meeting sales goals.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a valid driver's license.Key Responsibilities:Generating...


  • Durban, KwaZulu-Natal, South Africa West Coast Personnel Full time

    Role Overview:We are looking for a highly organized and detail-oriented Administrative Coordinator to manage project documentation, coordinate document control procedures, and provide administrative support to project teams.Key Responsibilities:Manage and maintain project documentation to ensure accuracy and completeness.Coordinate with project managers and...


  • Durban North, KwaZulu-Natal, South Africa Hazmat Global Support Full time

    Job OverviewHazmat Global Support Services is a global freight forwarding company that specializes in the packaging and movement of dangerous goods.We have offices in various locations, providing a wide range of services to our clients. As a Business Development Consultant, you will be responsible for identifying opportunities for business development and...


  • Durban, KwaZulu-Natal, South Africa SD-LTD RECRITMENT SERVICES Full time

    Responsibilities IncludeReceptionTypingRecord keepingHandling of switchboardClient ServicesData input and scanning of documentsGeneral office dutiesHandling of petty cashWe are seeking a detail-oriented and experienced Call Quality Assessor to join our team. The successful candidate will be responsible for monitoring and evaluating sales and customer service...