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Customer Support Specialist

1 week ago

Durban, KwaZulu-Natal, South Africa StorBox Self-Storage Full time

As a valued member of the StorBox Self-Storage team, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to assist customers with their inquiries and concerns, ensuring they receive the highest level of satisfaction.

Key Responsibilities
  1. Provide timely and effective assistance to customers via phone, email, or in-person
  2. Maintain accurate records of customer interactions and resolve issues promptly
Requirements

To succeed in this role, you must possess excellent communication and interpersonal skills, as well as strong administrative abilities. A matric qualification with computer literacy is essential, and prior experience in a customer-facing role would be beneficial.

Benefits

This is an entry-level position that offers opportunities for growth and development within the company. You will have the chance to work with a dynamic team and develop your skills in a supportive environment.