Information and Support Officer
16 hours ago
Information and Support Officer Job Description
This role involves providing vital information and support to clients on Seda products and services.
Main Duties
- Provide accurate and timely information to clients on Seda products and services.
- Support clients in developing and implementing business plans, identifying areas for improvement.
- Collaborate with internal teams to develop and deliver training programs, enhancing client knowledge and skills.
- Update and maintain database records and marketing materials, ensuring accuracy and relevance.
- Make referrals to relevant stakeholders, ensuring seamless communication and collaboration.
Requirements
- Certificate in Business Administration or related field is required.
- A minimum of 3-4 years' experience in a customer-facing role is essential.
- Proven expertise in events and training coordination is a must.
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