Information and Support Officer

16 hours ago


Durban, KwaZulu-Natal, South Africa Small Enterprise Development Agency_gov Full time

Information and Support Officer Job Description

This role involves providing vital information and support to clients on Seda products and services.

Main Duties

  • Provide accurate and timely information to clients on Seda products and services.
  • Support clients in developing and implementing business plans, identifying areas for improvement.
  • Collaborate with internal teams to develop and deliver training programs, enhancing client knowledge and skills.
  • Update and maintain database records and marketing materials, ensuring accuracy and relevance.
  • Make referrals to relevant stakeholders, ensuring seamless communication and collaboration.

Requirements

  • Certificate in Business Administration or related field is required.
  • A minimum of 3-4 years' experience in a customer-facing role is essential.
  • Proven expertise in events and training coordination is a must.


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