Guest Services Officer

Guest Relations Officer – Luxury Wine Estate Franschhoek, Cape TownA luxury wine estate in the Franschhoek area is seeking a dedicated and service-oriented Guest Relations Officer to ensure an exceptional guest experience at its exclusive lodges. The ideal candidate will have a passion for hospitality and a talent for making every guest feel welcome and...

Job SummaryThe Senior Project Developer will assist the Front Office Manager in administering front office functions and supervising staff on a daily basis. This includes:Managing front office areas, including Bell / Door Staff, Switchboard and Guest Services / Front Desk.Directing and working with managers and employees to carry out procedures ensuring an...

Job DescriptionWe are seeking a highly skilled Front Office Receptionist/Host to join our dynamic team at the Hyatt Regency Cape Town. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless check-in and check-out experience.Your primary responsibilities will include...

Job title : Guest Service Duty ManagerJob Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries JOB SUMMARY FunctionReporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance the guest experience. Display a...

Key Responsibilities:- Greet guests upon arrival and provide them with a warm welcome- Assist guests with any inquiries, requests, or concerns they may have during their stay- Handle guest complaints and work towards providing a satisfactory resolution- Maintain a professional and positive attitude at all times while interacting with guests- Coordinate with...

About UsWe are Anantara Mina Al Arab Ras Al Khaimah Resort, a world-class destination offering an unparalleled dining experience. As a Guest Services Representative, you will be part of a dynamic team dedicated to delivering exceptional service to our guests.Your primary responsibility will be to provide attentive and personalized service, ensuring that...

Job Title: Spa Guest Services CoordinatorWe are seeking a friendly and welcoming individual to join our team as a Spa Guest Services Coordinator.This role is responsible for providing exceptional customer service, managing guest bookings, and ensuring a smooth and pleasant experience for all spa visitors.The ideal candidate will have strong communication...

Key ResponsibilitiesFront Office Operations Management: Oversee all aspects of the front office, including guest check-in and check-out procedures, reservations, guest services, and room assignments.Team Supervision: Lead and train receptionists, porters, and drivers to provide exceptional customer service to guests.Guest Relations: Address and resolve guest...

Job Summary: Crew Life at Sea is seeking a highly skilled and experienced Guest Service Coordinator to join our team as a Butler Assistant. This role requires exceptional service skills, attention to detail, and the ability to work well under pressure. Key responsibilities include providing assistance to the Head Butler, maintaining high levels of...

OverviewThe Buggy Driver will be responsible for operating and maintaining the buggies used for guest transportation, as well as providing excellent customer service and adhering to safety protocols. This individual will play a vital role in ensuring the smooth operation of our shore excursions and guest transportation services.Key...

Hotel Assistant Job DescriptionAs a Hotel Assistant at Crew Life at Sea, you will play a vital role in ensuring the overall cleanliness and quality of our resort's facilities.This position involves maintaining the highest standards of cleanliness in guest rooms and public areas, while also providing exceptional service to our guests.Responsibilities and...

Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests?Do you possess excellent communication and interpersonal skills, with a minimum of 2 years' experience as a receptionist within the hospitality industry?If so, we encourage you to apply for the position of Front Office Receptionist/Host at the...

Job DescriptionWe are seeking a highly skilled and experienced Guest Services Officer to join our crew. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met, and exceeding their expectations.Main Responsibilities:Greet and welcome guests as they embark on the ship,...

Requirements and Benefits: We are searching for a skilled Spa Receptionist to join our dynamic team at The Bay Hotel, located near The Twelve Apostles in Camps Bay. In this critical role, you'll interact with guests, manage business transactions, and maintain a high level of customer satisfaction.To excel in this position, you'll need:A strong educational...

ResponsibilitiesAs a Front Office Receptionist/Host at the Hyatt Regency Cape Town, your primary responsibilities will include:Greeting and welcoming guests in a professional and friendly manner.Managing incoming calls and redirecting them as needed.Checking guests in and out of the hotel.Maintaining accurate records and managing administrative...

A prestigious and well-established Private Game Reserve, located just 2.5 hours from Cape Town, is looking for a dedicated Guest Driver to join our team. We are seeking an enthusiastic individual with a passion for guest service and a strong commitment to safety and professionalism on the road.Key Responsibilities:Transporting guests to and from the...

A prestigious and well-established Private Game Reserve, located just 2.5 hours from Cape Town, is looking for a dedicated Guest Driver to join our team. We are seeking an enthusiastic individual with a passion for guest service and a strong commitment to safety and professionalism on the road.Key Responsibilities:Transporting guests to and from the...

Job title : Guest Experience Supervisor (Front Office Supervisor) - AC Hotel by Marriott Cape Town WaterfrontJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing...

Job title : Guest Experience Expert (Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience...

Job title : Guest Experience Expert (Night Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an...