Resort Guest Services Associate
6 days ago
As a Hotel Assistant at Crew Life at Sea, you will play a vital role in ensuring the overall cleanliness and quality of our resort's facilities.
This position involves maintaining the highest standards of cleanliness in guest rooms and public areas, while also providing exceptional service to our guests.
Responsibilities and Duties- Cleaning and maintaining guest rooms, including making beds, dusting, and vacuuming.
- Maintaining the cleanliness of all common areas, such as hallways, lobbies, and elevators.
- Preparing guest rooms for new arrivals and departures.
- Handling and reporting lost and found items.
- Responding to guest requests and complaints.
- Monitoring and maintaining inventory of cleaning supplies and equipment.
- Collaborating with other departments to ensure efficient service to guests.
- Ensuring compliance with safety and sanitation policies and procedures.
- High school diploma or equivalent required.
- Proven experience in housekeeping or a similar role preferred.
- Excellent attention to detail and time management skills essential.
- Able to work independently and as part of a team.
- Strong communication and customer service skills required.
- Physical stamina and ability to lift and move heavy objects.
- Flexibility to work weekends, holidays, and overtime as needed.
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Guest Services Coordinator
2 days ago
Cape Town, Western Cape, South Africa Kerzner International Full timeJob SummaryKerzner International is looking for a highly skilled and experienced Resort Host and Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every moment of our guests' stay with us is unforgettable.About the RoleThe Resort Host and Ambassador...
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Guest Experience Host
2 days ago
Cape Town, Western Cape, South Africa Kerzner International Full timeAt One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible...
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Resort Host and Ambassador
2 days ago
Cape Town, Western Cape, South Africa Kerzner International Full timeAbout the PositionWe are seeking an experienced and skilled Resort Host and Ambassador to join our team at Kerzner International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every moment of our guests' stay with us is unforgettable.Responsibilities- Provide exceptional guest...
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Resort Hospitality Manager
6 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeRole OverviewCrew Life at Sea is seeking a Resort Hospitality Manager to oversee the front desk operations and ensure exceptional guest service.Key ResponsibilitiesOversee Front Desk Operations: Manage the front desk area, maintain a clean and organized environment, and handle cash transactions with accuracy and efficiency.Lead Team Members: Supervise and...
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Guest Services Officer
3 days ago
Cape Town, Western Cape, South Africa Cullinan Holdings Limited Full timeGuest Services Officer - German SpeakingAn exciting opportunity has become available for a German speaking Guest Services Officer to join our Guest Services TeamThe position is based at the Cape Town International Airport.As the Guest Services Officer, you ensure that our guests start their journey to South Africa with a First Class experience You are ready...
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Front Desk Associate
5 days ago
Cape Town, Western Cape, South Africa Thecapital Full timeOverviewThe Capital Hotels, Apartments & Resorts is a leading hospitality company that offers a unique and enriching work environment. Our staff are our greatest asset, and we prioritize their well-being and growth.We believe in creating a workplace culture that values respect, appreciation, and recognition. Our goal is to provide exceptional guest service...
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Guest Service Duty Manager
3 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Service Duty ManagerJob Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries JOB SUMMARY FunctionReporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance the guest experience. Display a...
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Guest Services Ambassador
3 days ago
Cape Town, Western Cape, South Africa Cullinan Holdings Limited Full timeJob DescriptionWe are seeking a highly skilled Guest Services Officer who can provide exceptional customer service to our international guests.The ideal candidate will have a strong understanding of South Africa as a holiday destination and excellent communication skills in both English and German.Responsibilities include:Preparing guest services prior to...
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Guest Services Officer
6 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeKey Responsibilities:- Greet and welcome guests as they embark on the ship, ensuring a warm and friendly atmosphere- Provide information and assistance to guests regarding onboard activities, services, and amenities- Handle guest inquiries, complaints, and requests in a timely and professional manner- Manage guest accounts and process payments for onboard...
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Resort Dining Experience Executive
5 days ago
Cape Town, Western Cape, South Africa ProDevelopment Group Full timeCareer Opportunity:We are seeking a highly motivated and experienced Food and Beverage Manager to lead our culinary operations at the prestigious ProDevelopment Group resort.About the Role:The successful candidate will be responsible for managing all aspects of our food and beverage services, including menu planning, purchasing, team management, customer...
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Guest Service Coordinator
6 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeJob Summary: Crew Life at Sea is seeking a highly skilled and experienced Guest Service Coordinator to join our team as a Butler Assistant. This role requires exceptional service skills, attention to detail, and the ability to work well under pressure. Key responsibilities include providing assistance to the Head Butler, maintaining high levels of...
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Guest Services Driver
6 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeOverviewThe Buggy Driver will be responsible for operating and maintaining the buggies used for guest transportation, as well as providing excellent customer service and adhering to safety protocols. This individual will play a vital role in ensuring the smooth operation of our shore excursions and guest transportation services.Key...
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Guest Services Coordinator
6 hours ago
Cape Town, Western Cape, South Africa Nox Cape Town Full timeOur TeamNox Cape Town is committed to excellence in property management and customer service. Our team of professionals is dedicated to providing exceptional experiences for our clients and guests.Job DetailsThis full-time on-site role is responsible for managing guest relations, overseeing property maintenance, and ensuring high standards are maintained....
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Assistant Front Office Manager
4 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeJob Overview:As the Assistant Front Office Manager at a luxury resort, you will be responsible for overseeing the receptionists, porters, and drivers to ensure a seamless and exceptional guest experience. Your role is essential in creating a positive first impression and maintaining high standards of service throughout the guest's stay. As a leader, you will...
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Assistant Front Office Manager
1 week ago
Cape Town, Western Cape, South Africa ProDevelopment Group Full timeJob Overview:As the Assistant Front Office Manager at a luxury resort, you will be responsible for overseeing the receptionists, porters, and drivers to ensure a seamless and exceptional guest experience. Your role is essential in creating a positive first impression and maintaining high standards of service throughout the guest's stay. As a leader, you will...
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Executive Housekeeper
1 day ago
Cape Town, Western Cape, South Africa HR Genie Full timePiekenierskloof Mountain Resort, or simply Piekies as were fondly known, remains a favourite low-key holiday haunt for multi-gen families and returning guests. Being just above the town of Citrusdal gives us a front-row view of the Cedarberg Mountains. Piekenierskloof Mountain Resort forms part of Dream Hotels & Resorts, a mixed-use accommodation group...
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Guest Services Director
3 days ago
Cape Town, Western Cape, South Africa Zutari Full timeJob SummaryThe Senior Project Developer will assist the Front Office Manager in administering front office functions and supervising staff on a daily basis. This includes:Managing front office areas, including Bell / Door Staff, Switchboard and Guest Services / Front Desk.Directing and working with managers and employees to carry out procedures ensuring an...
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Guest Services Coordinator
1 day ago
Cape Town, Western Cape, South Africa Houst Full timeAre you a Guest Services Coordinator with a passion for delivering exceptional customer experiences? Do you have what it takes to become the face of Houst's customer service department?In this dynamic role, you will be responsible for providing unparalleled support to our customers and guests. From handling customer inquiries to resolving complex issues, you...
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Resort Management Professional
6 hours ago
Cape Town, Western Cape, South Africa Charles Hope Apartments Full timeWe are a rapidly growing company offering premium serviced apartments and aparthotels across the UK and Europe. As we continue to expand, we are seeking an experienced Hospitality Manager to join our team in Cape Town, South Africa.This role will oversee both the Food & Beverage (F&B) and general operations, ensuring exceptional service and unforgettable...
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Service Excellence Leader
3 days ago
Cape Town, Western Cape, South Africa WNS Global Services SA Full timeIn this role, you will have the opportunity to make a tangible impact on the success of WNS Global Services SA's F&B Department. Your focus will be on driving revenue growth, improving operational efficiency, and enhancing the overall guest experience. This will involve collaborating with cross-functional teams to develop and implement strategies that meet...