Team Leader Credit Card Collections

1 week ago


Randburg, Gauteng, South Africa Standard Bank Group Full time

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To create and oversee an enhanced personalised and professional collections process for an array of clients, to ensure a consistent service delivery experience to all clients.

Qualifications

  1. Complete Matric
  2. Diploma Banking

Experience

  1. 5 - 7 years Inbound and Outbound contact centre experience – across early, late and legal collections. Leadership experience will be advantageous.

Behavioural Competencies

  1. Checking Things
  2. Convincing People
  3. Empowering Individuals
  4. Examining Information
  5. Exploring Possibilities

Technical Competencies

  1. Active Listening
  2. Call Reporting
  3. Contact Centre Customer Relationship Management
  4. Difficult Calls Management
  5. Electronic Communications & Devices
#J-18808-Ljbffr

  • Randburg, Gauteng, South Africa Place Talent Recruitment (Pty) Ltd Full time

    Credit Collection SpecialistJob Summary:A leading retail company seeks an experienced Credit Collection Specialist to manage credit applications, ensure timely payments, and maintain accurate financial records.Key Responsibilities:Manage credit applications and approve or decline based on company policiesUpload daily customer receipts into Oracle as received...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    About the RoleThis is an exciting opportunity to join our dynamic team as a Team Leader - Outbound Debt Collection. We are looking for a results-driven professional who can drive business growth, develop high-performing teams and meet targets.Key ResponsibilitiesLead a team of Outbound Debt Collection Agents.Drive daily and monthly production and achieve set...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    Job Title: Team Leader - Outbound Debt CollectionTo lead, develop, and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.Duties & ResponsibilitiesAbility to work under pressureAptitude in decision-making...


  • Randburg, Gauteng, South Africa Curiska Full time

    About the PositionCuriska is seeking a results-driven Quality Assurance Leader - Card Technologies to join our QA team. In this critical role, you will oversee the development and execution of test automation strategies and ensure the highest level of quality in our payment systems.ResponsibilitiesDevelop and execute comprehensive test plans and test cases...


  • Randburg, Gauteng, South Africa Armstrong Appointments Full time

    Job OverviewArmstrong Appointments is seeking a highly skilled Debt Collection and Credit Control Professional to join our team. The successful candidate will be responsible for maintaining an effective and professional credit control system.Main Duties and ResponsibilitiesCoordinates all collection activities to maintain tight credit control on all...


  • Randburg, Gauteng, South Africa HR Genie Full time

    About the RoleWe are looking for a highly experienced Credit and Risk Leader to join our team at HR Genie. As a key member of our leadership team, you will be responsible for developing and implementing credit and risk policies, procedures, and strategies that align with our organisational goals.Key Responsibilities:Lead the development and implementation of...

  • Collections Analyst

    3 days ago


    Randburg, Gauteng, South Africa Network Finance. Full time

    An Exciting Opportunity for a Credit Risk Collections AnalystReference: NFP013945-SHb-1Duties & ResponsibilitiesAre you passionate about mitigating risk and optimizing collections strategies? Do you have a keen eye for data analysis and a drive to make a positive impact? Join a dynamic team at a prominent financial institution and be at the forefront of...


  • Randburg, Gauteng, South Africa Communicate Finance Full time

    Credit Managers at Communicate Finance play a vital role in ensuring the smooth operation of our finance department.Duties & Responsibilities:Liaise with the credit team to set targets and develop action plansConduct regular debt collection campaigns to minimize bad debtsEnsure all statutory and regulatory requirements are metEngage with internal...


  • Randburg, Gauteng, South Africa Network Contracting Solutions Full time

    Job DescriptionWe are looking for an experienced Debtors Clerk / Creditors Controller to join our team at Network Contracting Solutions. In this role, you will be responsible for managing customer accounts, resolving claims, and optimizing cash flow. Your strong analytical skills, attention to detail, and excellent communication skills will enable you to...

  • Credit Risk analyst

    2 days ago


    Randburg, Gauteng, South Africa Credit Link Placements Full time

    The overall purpose of the job is to assess and mitigate risk by carrying out a comprehensive and quality credit risk function by analyzing the client's business, financial statements, and management accounts in order to provide a recommendation on new accounts and existing accounts annually.Responsibilities:Record new account information in the new accounts...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    Job Title: Team Leader - Outbound Debt CollectionTo effectively lead and develop a team of Outbound Debt Collection Agents, one must drive daily and monthly production, achieve set targets and Service Level Agreements (SLAs), and provide accurate daily reporting on individual and team performance.Duties & Responsibilities:Possess the ability to work under...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    Job Title: Team Leader - Outbound Debt CollectionTo lead, develop and coach a team of Outbound Debt Collection Agents by driving daily and monthly production and achievement of set targets and Service Level Agreements, providing accurate daily reporting on individual and team performance.Duties and ResponsibilitiesAbility to work under pressure and make...


  • Randburg, Gauteng, South Africa Aim Personnel Full time

    About the Role:We are seeking a skilled Financial Collections Expert to join our team in Randburg. The successful candidate will have extensive experience in debt collection, credit management, and financial analysis.Responsibilities:* Manage full debtor and creditor functions, including collections, reconciliations, allocations, and GRNs* Analyze financial...


  • Randburg, Gauteng, South Africa Network Contracting Solutions Full time

    Company BackgroundNetwork Contracting Solutions is a leading player in the Construction industry, dedicated to delivering high-quality services and solutions to our clients. As a valued member of our team, you will contribute to our mission by providing exceptional financial management support.Job DescriptionWe are seeking an experienced Debtors Clerk /...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    Job Title: Team Leader - Outbound Debt CollectionTo lead, develop, and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.Duties & ResponsibilitiesAbility to work under pressureAptitude in decision-making...

  • Collections Strategist

    23 hours ago


    Randburg, Gauteng, South Africa Standard Bank Group Full time

    **Responsibilities**The role requires designing and implementing strategies for recovering and rehabilitating secured assets related to doubtful debts. You'll provide leadership, guidance, and quality assurance to the Credit Collections Function to manage risk, achieve collections targets, and align with best practices.

  • Team Leader

    2 days ago


    Randburg, Gauteng, South Africa Energy at Work Projects Full time

    Exciting Opportunity for an Insurance Sales Team Leader (Short-Term Insurance)Join one of our esteemed clients, a leading player in the financial sector, as they seek top-notch Sales Team Leader specializing in Short-Term Insurance. Your role will revolve around providing exceptional support to sales agents, in order for them to service existing clients by...


  • Randburg, Gauteng, South Africa Standard Bank Group Full time

    Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes,...


  • Randburg, Gauteng, South Africa Aim Personnel Full time

    Job SummaryWe are seeking an experienced Credit Controller to join our team in Johannesburg South. As a Credit Controller, you will be responsible for managing full credit controller functions, including franchises, spares, corporate, and service accounts with different terms and conditions.Key Responsibilities:Manage credit controller functions, including...


  • Randburg, Gauteng, South Africa Safairoperations Full time

    Job Summary:Safairoperations seeks a skilled Premium Collections Coordinator to manage our premium collections process. The successful candidate will have excellent risk management skills, strong computer literacy, and minimum 5 years experience in credit control within the Insurance Sector.Main Responsibilities:Risk Management:Plan and implement strategies...