Outbound Team Leader Randburg

4 days ago


Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time
Job Title: Team Leader - Outbound Debt Collection

To lead, develop, and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.

Duties & Responsibilities
  • Ability to work under pressure
  • Aptitude in decision-making and problem-solving
  • Customer Centric
  • Proficient in MS Office packages, especially Word and Excel
  • Proven ability to meet targets and deadlines
  • Strong leadership and coaching skills
  • Strong written and verbal communication skills
  • Taking accountability and responsibility
Desired Experience & Qualification

Minimum Matric qualification is mandatory.

  • Tertiary qualification or course in management is an advantage.
  • At least 5 years' experience in a debt collection call center with a minimum of 2 years leadership experience as a Team Leader/Team Manager/Supervisor.
  • Experience with handling IR procedures and performance improvement processes.
  • Knowledge of reporting platforms.
  • Understanding of the POPIA Regulations.
  • Understanding of the Debi check process.

Salary: R4000 to R6500

#J-18808-Ljbffr

  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    Job Title: Team Leader - Outbound Debt CollectionTo lead, develop, and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.Duties & ResponsibilitiesAbility to work under pressureAptitude in decision-making...

  • Outbound Sales

    4 weeks ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    OUTBOUND SALES AGENTSRANDBURG- Discovery Short-Term Insurance Sales CampaignWe are looking for professional, self-motivated and determined individuals to join us on this exciting Discovery Campaign. Your previous experience on a sales campaign in the Discovery will stand you in good stead. If you have worked with clients from Discovery before and are...

  • Outbound Sales

    2 weeks ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    OUTBOUND SALES AGENTSRANDBURG- Discovery Short-Term Insurance Sales CampaignWe are looking for professional, self-motivated and determined individuals to join us on this exciting Discovery Campaign. Your previous experience on a sales campaign in the Discovery will stand you in good stead. If you have worked with clients from Discovery before and are...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    NMS : Outbound Sales AgentBased in RandburgBasic + Lucrative Commission and IncentivesMain purpose of the job:The successful applicant will be responsible for meeting and exceeding monthly sales targets through outbound telephonic selling.You will be required to actively sell a well-known brand of NMS.We are looking for dynamic, money hungry individuals as...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Discovery : Outbound Sales AgentsBased in RandburgBasic and CommissionMain purpose of the job:The successful applicant will be responsible for meeting and exceeding monthly sales targets through outbound telephonic selling and will be required to actively sell short / long -term insurance within a pressurized environment.Key responsibilities:Conduct outbound...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    NMS : Outbound Sales AgentBased in RandburgBasic + Lucrative Commission and IncentivesMain purpose of the job:The successful applicant will be responsible for meeting and exceeding monthly sales targets through outbound telephonic selling.You will be required to actively sell a well-known brand of NMS.We are looking for dynamic, money hungry individuals as...

  • outbound sales

    3 weeks ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and compliance from the Agents.The Team Leader will create an effective support team and cultivate strong...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Outbound Sales Agent – Telco (MTN)RandburgBasic + Lucrative Commission + IncentivesMain purpose of the job:We are looking for dynamic, target driven, money hungry individuals who want to build a career in the call centre environment. We offer a basic salary, plus commission and other attractive incentives.You will be responsible for meeting and exceeding...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Outbound Sales Agent – Telco (MTN) Randburg Basic + Lucrative Commission + Incentives Main purpose of the job: We are looking for dynamic, target driven, money hungry individuals who want to build a career in the call centre environment. We offer a basic salary, plus commission and other attractive incentives. You will be responsible for meeting and...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Outbound Sales Agent – Telco (MTN)RandburgBasic + Lucrative Commission + IncentivesMain purpose of the job:We are looking for dynamic, target driven, money hungry individuals who want to build a career in the call centre environment. We offer a basic salary, plus commission and other attractive incentives.You will be responsible for meeting and exceeding...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    About the RoleThis is an exciting opportunity to join our dynamic team as a Team Leader - Outbound Debt Collection. We are looking for a results-driven professional who can drive business growth, develop high-performing teams and meet targets.Key ResponsibilitiesLead a team of Outbound Debt Collection Agents.Drive daily and monthly production and achieve set...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    Job SummaryWe are seeking a skilled and experienced Team Leader to lead our Outbound Debt Collection team. The ideal candidate will have a strong track record of meeting targets, developing high-performing teams and driving business growth.Main ResponsibilitiesLead, develop and coach a team of Outbound Debt Collection Agents.Drive daily and monthly...

  • Technical Team Leader

    2 weeks ago


    Randburg, Gauteng, South Africa FNB South Africa Full time

    Job title : Technical Team Leader (Randburg)Job Location : Gauteng, RandburgDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo provide expert advice and support in practice formulation and associated best practice improvements  Responsible for leading and developing a team of technical resources that...


  • Randburg, Gauteng, South Africa Kontak Recruitment Full time

    Senior Academic Leadership OpportunityRandburg Market Related Salary: Randburg Market RelatedThe role of the Senior Academic Leader is to provide strategic leadership in managing and coordinating the institution's Quality Assurance (QA) framework. The successful candidate will ensure that academic programs meet the required standards of quality and...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    Job DescriptionWe are seeking a highly skilled and experienced Team Leader to join our team. The successful candidate will have a strong track record of leading high-performing teams, driving business growth and meeting targets.Main ResponsibilitiesLead a team of Outbound Debt Collection Agents.Drive daily and monthly production and achieve set targets and...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    Job Overview:We are seeking an experienced Leadership Position in Outbound Debt Management to join our team. The successful candidate will be responsible for leading a team of Outbound Debt Collection Agents, driving daily and monthly production, and achieving set targets and Service Level Agreements (SLAs). The ideal candidate will have excellent leadership...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    About the Role:This Senior Outbound Collections Role involves leading a team of Outbound Debt Collection Agents, driving daily and monthly production, and achieving set targets and Service Level Agreements (SLAs). The ideal candidate will have excellent leadership and coaching skills, be able to work under pressure, and possess a customer-centric approach....


  • Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time

    Role Description:This Senior Outbound Collections Role involves leading a team of Outbound Debt Collection Agents, driving daily and monthly production, and achieving set targets and Service Level Agreements (SLAs). The ideal candidate will have excellent leadership and coaching skills, be able to work under pressure, and possess a customer-centric approach....

  • Outbound Sales Agent

    12 hours ago


    Randburg, Gauteng, South Africa Advius (Pty) Ltd Full time

    We are looking for a motivated Outbound Sales Agent to join our team This role involves generating new business by making outbound calls selling products/services and achieving sales targets. Ideal candidates will have strong communication skills, persistence, and the ability to engage and close sales with potential customers in a fast-paced...


  • Randburg, Gauteng, South Africa Vukheta Risk Services Full time

    Vukheta Risk Services is an insurance intermediary with over 30 years combined experience in short-term, long-term insurance and specialized products like Professional indemnity, Agri, aviation, construction guarantee, buy and sell agreement and marine. Vukheta means with care or precision and that what we do. We don't sell we build and maintain...