Head, Home Loans Collections

3 days ago


Randburg, Gauteng, South Africa Standard Bank Group Full time

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To design and implement strategies for the recovery and rehabilitation of the maximum possible value of all secured assets (immovable, tangible and intangible) which are related, whether directly or indirectly, to any debt owed to the bank where the repayment of that debt or any part thereof is in doubt (distressed assets). To provide leadership, guidance and quality assurance to the Credit Collections Function to manage risk, achieve collections targets and align to best practices.

Qualifications

Type of Qualification: First Degree

Field of Study: Business Commerce, Finance and Accounting, Mathematical Sciences, Risk Management, Quantitative Studies.

Licenses & Certifications: Certified Risk Manager (CRM)

Experience Required

Credit Risk – PPB

The role requires a seasoned, holistic technical leader with a proven organisational capability and profound knowledge of the full dimension of the Credit Risk field but with specific focus on the design of strategies for collections, gained from a track record of 10 years plus in functional leadership. Banking experience covering collection and recovery, portfolio analysis and/or credit risk management. Legal, Regulatory, Compliance proficiency in supervising and managing foreclosure process.

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Checking Things
  • Developing Strategies
  • Directing People
  • Documenting Facts
  • Following Procedures
  • Making Decisions
  • Showing Composure
  • Taking Action
  • Thinking Positively
  • Upholding Standards
  • Valuing Individuals

Technical Competencies:

  • Active Listening
  • Compliance
  • Contact Centre Customer Relationship Management
  • Data Compliance
  • Data Quality
  • Difficult Calls Management
  • Evaluating Risk Management Effectiveness
  • Financial Acumen
  • Financial Analysis
  • Financial and Accounting Control
  • Promote Good Governance, Risk & Control
  • Quantitative Analysis
  • Query Resolution
  • Risk Awareness
  • Risk Management
  • Risk Reporting
  • Verbal Communication
  • Workflow Management
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