Quality Assurance Leader

o Conduct thorough quality assurance reviews of 100% of sales interactions, including voice logs and paper-based documentation, to ensure adherence to company policies, regulatory requirements, and sales best practices.o Evaluate sales processes, product knowledge, customer service, and compliance with relevant legislation (e.g., FAIS, POPIA).o Identify and...

Job DescriptionAbout Command Quality LtdWe are a leading software development company seeking a skilled Quality Engineering Lead to join our team.Role and ResponsibilitiesThe Quality Engineering Lead will be responsible for managing and coordinating software testing activities, ensuring the quality and reliability of our software products.Develop...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...

We're a world-leading smart mobility tech company with over 1 million subscribers across 23 countries.About the RoleAssessing call quality and behavior for Call Centre Agents in the Debt Collection department by listening to live and recorded calls.Conduct necessary coaching with the aim to improve agents' performance, compliance, and legislative...

Job DescriptionThe Quality Assurance Analyst (QA) is a critical role within CallForce, responsible for evaluating the quality of our call center's performance. This individual will monitor outbound calls and email responses to assess associates' professionalism, technical accuracy, customer service skills, and adherence to company policies and...

About the Job:Nintex is seeking a talented Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will be responsible for ensuring that our software products meet the highest quality standards.Your key responsibilities will include creating both end-to-end and integration tests independently, writing moderately complex code to...

Brief DescriptionKey Responsibilities Include The Following:Support Schools and Faculties in planning and coordinating programme reviews, integrating them with quinquennial quality reviews (QQRs).Guide and facilitate periodic reviews of schools and support structures to foster a culture of continuous improvement.Collaborate with QAPO teams to ensure quality...

Overview:Penny The Recruiter is a leading provider of recruitment services, and we are seeking a highly skilled Quality Assurance Engineer to join our team.About the Role:We are looking for an experienced professional with expertise in software quality assurance, test-driven development, and automation testing.Key Responsibilities:Develop and maintain...

Job SummarySafetySA is seeking a highly skilled Quality Assurance Specialist to join our team.As a Quality Assurance Specialist, you will be responsible for implementing quality assurance procedures, improving laboratory efficiency, and ensuring adherence to departmental timelines.You will work closely with our team to maintain acceptable proficiency scores,...

Quality Assurer (Medical Claims)Location: JohannesburgTime Type: Full timePosted on: Posted 2 Days AgoEnd Date: March 22, (1 day left to apply)Job Requisition ID: RJob DescriptionTo facilitate quality delivery and ensure adherence to quality standards across various business segments. To ensure implementation of identified quality methodologies and...

Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team at Gold City Offshoring (Pty) Ltd. The ideal candidate will have a strong understanding of quality assurance principles and be able to develop and maintain ISO 45001-compliant policies and procedures.ResponsibilitiesDevelop and maintain ISO 45001-compliant policies and...

Monthly Cost To Company: Market related, NegotiableAre you a quality-driven leader with a passion for excellence in manufacturing?Do you thrive in a fast-paced environment where continuous improvement and innovation drive success?Ready to make a lasting impact by shaping quality standards and leading a dedicated team?If so, this could be the role for...

Quality Assurance Manager Job SummaryAfrinov Ltd is seeking an experienced Quality Assurance Manager to oversee the implementation and maintenance of our quality management systems. The ideal candidate will have a strong background in quality management and a proven track record of ensuring compliance with quality standards.This role requires a high level of...

Job Summary:  We are seeking an experienced Quality Assurance Manager to join our team at Manpower Group Sa (Pty) Ltd. As a key member of our quality assurance department, you will be responsible for designing, implementing, and maintaining comprehensive quality assurance frameworks for our Meat Plants.About the Role:  The successful candidate will...

Role DescriptionThis position involves leading efforts to improve IT service quality, driving process improvements, and ensuring alignment with business objectives. The successful candidate will have expertise in quality assurance, process development, and stakeholder engagement.Key Responsibilities:Lead quality assurance initiatives to drive continuous...

Provide assistance to internal and external auditors with annual audit.Assist with follow up audit recommendations.Adhere to quality performance standards.Ensure all engagements are member centric.Participate in projects, contributing knowledge of data maintenance policy and procedures.Provide support to Pension Administration Managers.Keep abreast with...

Job DescriptionThe ALPLA Group is seeking a highly skilled Quality Assurance Manager to join their team. This role will be responsible for ensuring that all quality-related processes are in place and functioning effectively.Key Responsibilities:Develop and implement quality management systems to meet internal and customer requirements.Maintain records of...

Job title : Quality AssurerJob Location : Gauteng, RandburgDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo facilitate quality delivery and ensure adherence to quality standards across various business segments. To ensure implementation of identified quality methodologies and improvement initiatives....

About the Role:The University Of Fort Hare seeks a highly skilled Quality Assurance Engineer to join our team. As a key member of our quality department, you will be responsible for ensuring product compliance with quality, customer and regulatory standards by developing quality assurance processes, conducting inspections, analysing data and driving...

At Tshinwelo Innovative Business Solutions, we are seeking a highly skilled Quality Assurance Engineer to join our team. In this role, you will be responsible for utilizing an automation test kit (framework and pre-defined test tools) to ensure the quality of the solution and its architecture.Key Responsibilities:Analyzing and designing re-usable test cases...