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Sales and Business Development Lead

1 month ago


Pretoria, South Africa CLS Human Capital Specialists Full time
Job title : Sales and Business Development Lead Job Location : Gauteng, Pretoria Deadline : December 21, 2024 Quick Recommended Links
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Job Purpose:

  • Leads the sales and business development team with responsibility for all B2B sales, new business development, existing client growth and relationship management.   
  • Directs the company's identification, development and conversion of B2B prospects and leads into customers.  Supervises a direct team of sales executives and business development managers both in South Africa and the United States.
  • Defines sales development strategies and objectives, for both new and existing customers, with a strong concentration on the United States market and large global opportunities.
  • Initiates business development opportunities, new alliances and drives the B2B sales team to meet stated sales performance objectives.
  • Ultimately, growthe company's customer base, revenue and market share through successful business development in the global hearing test  market. 

Minimum applicable experience (years):

  • 8-10 years

Required nature of experience:

  • Sales team management
  • Sales, new business development and client management experience working with large US and International businesses
  • Proven network and existing relationships working within health and safety,  industrial or pharmaceutical companies
  • Sales of complex product and service solutions to large and small businesses, preferably medical devices
  • Business to Business sales, prospecting, lead nurturing and client management
  • Strategic intent and business initiative within an underdeveloped hearing test market

Skills and Knowledge  (essential):

  • Excellent selling, communication and interpersonal skills, including written, verbal and presentation
  • Business development, sales and revenue stream expansion
  • Initiative to assess and initiate new business independently and through connections
  • Working with early stage business ventures and achievement of revenue growth
  • Proven ability to negotiate and work with high level executives
  • Ability to navigate large organizations and build meaningful connections.
  • Proven contract negotiation experience
  • Excellent customer, patient and product understanding
  • Team leadership, management and supervisory skills

Team Management 20%

  • Ensure scalability by building team and organizational capacity and capabilities. 
  • Increase team’s efficiency and output on an ongoing basis.
  • Ensure the team meets timelines and produces content of the highest quality, always maintaining the professional image of the company, both internally and externally.
  • Ensure that the team has the support and resources it needs to thrive and develop professionally. 
  • Foster an environment to encourage innovation and ensure that marketing practices are aligned with industry trends and best practices. 
  • Maintain strict management confidentiality in terms of knowledge of HR details and Executive decisions and information.

Sales and New Business Development 50%

  • Define and optimize the company's sales and business development strategies, goals, objectives for the hearing test market.
  • Analyze market trends and competitor strategies to identify opportunities for meaningful growth.
  • Deeply understand the US and International hearing test market, including users, buyers, regulations, requirements, products and protocols.
  • Drive sales and revenue development by researching and identifying new customers/ partners to be engaged and pursued in terms of potential business and partner relationships.
  • Research and keep abreast of current and future industry, customer, competitive and regulatory trends.
  • Understand the current and future product portfolio, technologies and details of the product roadmap.
  • Identify new opportunities for growth for both new and existing product lines and services.
  • Identify and implement areas of process creation and improvement for sales development, operational improvements, business reporting and analysis.
  • Ensure cohesion and efficient collaboration with sales, marketing and product development efforts . 
  • Generate new business and new accounts against annual targets. 
  • Develop and deliver presentations, proposals and documentation aligned with customer and business needs.

Existing Client  Growth  (Recurring Revenue Generation, Retention) 25%

  • Advance strategic relationships with existing clients, especially companies that have a large need for recurring hearing testing.
  • Onboard and setup large new customers including being on-point for all sales, operational and marketing initiatives.
  • Achieve revenue generation and business optimization targets for existing partners. 
  • Increase recurring revenue with additional products, services and upsell opportunities.
  • Conduct regular customer business reviews to ensure strong performance, satisfaction and insight to their current performance and future needs.  
  • Identify new opportunities to grow established partnerships and unlock additional value to us and the end customer.
  • Ensure strong relationships between the company's headquarters team and partners to execute on existing and future plans. 
  • Achieve stated recurring revenue/ existing client sales.

Quality Management and Data Security 5%

  • Manage compliance to customer confidentiality and protection of personal information.

Manage compliance to quality management system processes, including, but not limited to:

  • Corrective Action and Preventative Action process
  • Sales and Marketing Processes and SOPs
  • Update Customer Communications Log.

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