Food & Beverage Manager
1 month ago
- At least 5 years of experience managing a fully operational F&B department in a 4- or 5-star hotel or lodge environment, overseeing a team of at least 30 staff members.
- Tertiary qualification is advantageous.
- Proficient in English and basic financial literacy.
- Advanced understanding of cost of sales and profit margins and familiarity with stock control procedures.
- Experience in banqueting and conferencing across multiple venues.
- Strong attention to detail.
- Capability to organise and execute promotions and events.
- Proficient in MS Office (Word, Excel, and Outlook).
- Advanced knowledge of POS, stock, and PMS systems, such as MICROS and PlusPoint, is beneficial.
- Ability to write weekly and monthly reports.
- Excellent time management skills with a hands-on approach.
- Reliable, ethical, and motivated with a focus on confidentiality and sales.
- Honest and passionate about F&B.
- Experience in staff training.
- Valid RSA driver's license.
- Must be well-spoken, presentable and guest-centric, focused on delivering great experiences.
- Strong relationship-building skills with staff, guests, the community, and the industry (agents and other lodges).
- Ability to cope under pressure to meet guest needs.
- Good interpersonal and communication skills with staff and guests.
- Diligent and self-motivated to meet deadlines.
- Willingness and ability to share knowledge and inspire others.
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