Food and Beverage Manager
2 weeks ago
Requirements
- Minimum of 5 years’ experience in Managing a fully operational F&B department in a 4- or 5-star Hotel/Lodge environment with a staff complement of at least 30
- Tertiary qualification will be beneficial
- Matric
- Good command of the English language
- Basic Financial Understanding
- Advanced understanding of cost of sales & profit margins
- Working knowledge of stock controls
- Banqueting & Conferencing Experience - multiple venues
- Excellent “Attention to detail” awareness
- Ability to organize and run promotions and events
- Good Computer skills in MS Office (Word, Excel & Outlook)
- ADVANCED knowledge of POS, Stock & PMS systems - MICROS & PlusPoint will be beneficial
- Ability to write weekly and monthly reports
- Excellent time management skills combined with a hands-on approach
- Reliable, Ethical, Confidentiality driven, Motivated, Sales Orientated, Honest, Passionate about F&B
- Ability to manage a Food & Beverage Department as a business unit.
- Staff Training
- Valid RSA Drivers licence
- Valid RSA ID
- Excellent Track Record with at least 2 years in each position
- Well-spoken and presentable
- Be guest-centric ensuring great experiences
- Innovative and creative - To drive hospitality at the Lodge to new levels
- Relationship building, with staff, guests, the community, the industry (agents and other lodges)
- Must be able to cope under pressure to meet guests needs
- Good interpersonal skills and communication with staff and guests
- Attention to detail
- Diligence and self-motivation to meet deadlines
- Willingness/ability to share information and teach and inspire others
- Hands on approach to management of department
- Adherence to all company practices
Duties and responsibilities:
- Staff Management (Training, Performance & Appraisals, Client Service, Policies & Procedures, SOP’s)
- Development & Implementation of Food & Beverage Procedures
- Able to achieve targets
- Equipment and Stock control
- Design, Implement and Manage Shift Schedules for staff
- Establish Food & Beverage budgets and Financial goals
- Monitor operations and ensure compliance with health, safety and hygiene industry standards
- Accounting (Cash Flow, Bank Deposits, Budget, General Financial Statements)
- Respond to client inquiries and/or complaints
- Develop & Implement marketing strategies
- Be able to work in a remote area
- Shift work
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