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Key account executive

4 months ago

Cape Town, South Africa Persona Staff Full time
Requirements:
  • Grade 12.
  • 3-5 yearsâ experience in the automotive industry.
  • Proficient in all Microsoft Office applications as well as CRM software.
  • Driverâs license and own transport
Duties:
  • Proactive selling of products, new and existing using solid presentations.
  • Expose the cost-benefit analysis to potential and existing customers.
  • Establish, develop, and maintain strategic long-term relationships with customers.
  • Cold calling â minimum of two new customers every month.
  • Expedite the resolution of customer problems and complaints to maximise satisfaction â follow through on the entire process and do not pass the problem on.
  • Maintain a consistent presence at the customer to ensure roll out of strategies and loyalty.
  • Meet / exceed budget guidelines.
  • Co-ordinate sales efforts with team members and other departments.
  • Analyse market need and develop strategies with customers key contacts to ensure all goals and targets are achieved.
  • Keep management informed of competitors actions and movements in the marketplace.
  • Creative thinking â strategies, plan and implement monthly promotions.
  • Management reporting.
  • Prepare and present strategic reports for the customer based on information that will elevate their business. Implement strategies to achieve the customers goals.
  • Educate yourself as well as all customers, new & potential on the companiesâ entire product ranges.
  • Keep up to date on all product training and specifics in order to become your customers knowledge base. Give customers relevant training to maximise efficiency.
  • Attend all training regarding products, service, company policies, software, and any other training requirements.
  • Inform your line manager of any training required.
  • Carry out any reasonable instruction given to you by your line manager.Â