Regional IT Manager

3 weeks ago


Eastern Cape, South Africa SHARON NUROCK RECRUITMENT CC Full time
Minimum Job Requirements:
  • MCSE or similar IT tertiary qualification essential.
  • Retail systems qualification (pref. IQ Enterprise), highly recommended.
  • Working knowledge of Accounting, a strong advantage.
  • Minimum:
    • 5 yearsâ experience in Hardware, Network, Desktop, Infrastructure support.
    • 5 yearsâ experience in customer support.
    • 2 yearsâ experience POS system support.
    • 2 yearsâ experience accounting/financial / system support.
Competencies/Skills:
  • Innovate & provide leadership to the business.
  • Build relationships at retail & to be the interface between IT and retail.
  • Customer service.
  • Time management.
  • Stress tolerance.
  • Negotiation skills.
  • Interpersonal management skills.
  • Project management skills.
Key Performance Areas:
  • Implement & drive Group driven retail systems projects.
  • Drive and manage the conversion of stores to current IQ versions, as well as implement new IQ modules.
  • Conduct hardware and systems need analyses, proposals and upgrades.
  • Ensure adherence to minimum hardware standards and retail systems best practice and standards.
  • Provide in-store systems financial and business management guidance & support.
  • Provide support assistance to the IT Helpdesk.
  • Regular, proactive technical, training and systems management and maintenance visits.

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