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Software Support Consultant

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Johannesburg South, South Africa Network Recruitment Full time

This role requires hands-on experience in networking, software troubleshooting, and customer support, with a strong emphasis on building client relationships and resolving technical issues efficiently. Whats In It For You?: Opportunity to work with a dynamic team in a fast-paced industry Hands-on exposure to cutting-edge hardware & software solutions Career growth in a thriving technical environment Responsibilities: Provide software and hardware support on all company products Manage and execute service calls and new installations within deadlines Research, diagnose, and troubleshoot customer issues, ensuring resolution Escalate unresolved problems to the appropriate internal teams Deliver timely and accurate feedback to customers and Developers Perform onsite networking troubleshooting and issue resolution Maintain proper records and prepare detailed reports Requirements: 2 years' experience in time & attendance/access control support (preferred) 2 years telephonic, call centre, and field support experience A, N certification and networking experience Strong problem-solving skills with a customer-centric approach Valid drivers license Ability to work under pressure Apply now For more IT jobs, please visit If you have not had any response within two weeks, please consider your application unsuccessful. Your profile will be kept for future suitable opportunities. For more information, contact: Frankie Deppe fdeppenetworkrecruitment.co.za