Plm Software Support
2 weeks ago
**DUTIES**
- Provide technical support to business for operation and training of PLM software packages
- Access Control to PLM Systems and Auditing of Access allocated
- Evaluate and advise, making recommendations on use of PLM software packages to address business needs, focused on efficiency and delivery optimisation
- Support PLM Software Specialist to enable upgrades and implementation
- Assist in the role-out and support of new PLM software packages or upgrades.
- Remain updated on latest developments to advise business accordingly
- Engage with management, project leaders and functional area heads to discuss specific business needs and requirements, gauging complexities of workflow processes to determine best solution
- Configure PLM software to deliver required workflows for optimal efficiency
- Develop support material, including How-To guides and training material, to enable end-Users to develop knowledge, skill and improve utilisation of PLM software
- Ensure accurate recordkeeping
- Prepare and submit accurate reports, in the agreed format, on time
- Ensure compliance with standard operating policies and procedures (including quality controls)
**SKILLS**:
- Strong analytical and problem-solving skills
- Demonstrated interpersonal skills. Able to communicate effectively to all levels of associates - including Senior management
- Good organisational skills with the ability to prioritise tasks effectively
- Good presentation and communication skills
- Demonstrated problem solving skills
**REQUIREMENTS**:
- Matric or Abet Level 4
- Relevant certification in PLM software
- Minimum of 2 years PLM software support experience.
- Knowledge of PLM processes
- Windchill and Arbortext software packages
- Hardware (to support successful implementation)
- Good verbal and written communication skills.
**IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL.
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