Customer Software Support Consultant

4 months ago

Johannesburg, South Africa GAAP Point of Sale Full time

GAAP Point of Sale is recruiting a **Customer Software Support Consultant**. The position is based at our offices in Johannesburg and the successful applicant will be reporting to the National Training Manager or their nominees at GAAP where applicable.

**List of Responsibilities includes but is not limited to**:

- Training - On-line, classroom and on-site.
- Software support.
- Technical support.
- Customer service.
- Database management - Menu and Stock Builds along with any associated components as well as Head Office Databases.
- General operational duties assigned as required.

**Requirements**:

- Basic understanding of Food Cost and Accounting.
- Basic understanding of stock movement within the hospitality sector.
- Restaurant Manager experience would be very valuable.
- Proficient with Microsoft Office Products (Word, Excel).
- Excellent written and spoken English.
- Reliable car (Insured for business use before commencement date).
- Valid Driver's License.
- Must be a Team Player.
- Must be a quick learner and highly motivated individual.
- Must be able to adapt and be constantly upskilled.
- Must be able to work under pressure.
- Proficiency on the GAAP Software would advantageous.
- Tertiary qualification in hospitality or accounting would be advantageous.
- Must be agreeable to credit, criminal and qualification checks.
- Must be able to work from home unsupervised if required.

*Please note that working hours for this position are from 08:00am - 17:00pm, Monday to Friday and and will require working some overtime.

**Job Types**: Full-time, Permanent

COVID-19 considerations:

- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place

**Education**:

- Certificate (preferred)

**Experience**:

- Restaurant management: 1 year (preferred)

**Language**:

- English (required)

License/Certification:

- Driver's License and own reliable car (required)

Shift availability:

- Day Shift (required)
- Night Shift (preferred)
- Overnight Shift (preferred)

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