Customer service
2 months ago
One of our well known international driver platform / e-hailing clients are looking for experienced Customer service agents to join their Cape Town team on a 6-month contract.
Responsibilities:
- Offer and driving 5 star service to the driver partners
- Come up with new initiatives
- Handling time
- Time tracking
- Review vehicle documents
- Offer solutions to driver partners
- Troubleshooting
- Onboarding of partner drivers
Must have:
- Matric
- No less than 4- 6 years' customer service experience, ideally international campaign exposure
- Able to think outside of the box
- Solutions driven
- Energetic
- Able to work on PowerPoint, Google docs / sheets
- Excellent English communication
- Deadline driven
- Analytical
- Time management
- Customer orientated
- Clear criminal record
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Cape Town, Western Cape, South Africa EXL Service Full timeWe are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch support to our valued customers.As a Customer Service Representative, you will be the first point of contact...
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Customer Service Representative
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Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...
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Customer Service Representative
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Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions is expanding its presence in Sun Valley, a prime location for our new store. As a well-spoken retail sales associate, you will be the face of our brand, interacting with customers and providing exceptional service.The ideal candidate should possess excellent communication skills, Grade 12, and at least 4 years of retail experience....
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Customer Service Ambassador
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Customer Service Representative
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Cape Town, Western Cape, South Africa EXL Service Full timeJob DescriptionThe ideal candidate will possess a strong understanding of customer needs and be able to address complex benefit questions, resolve issues, and educate Members. Key responsibilities include recording details of inquiries, comments or complaints, transactions or interactions, and taking action accordingly. When necessary, the representative...
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Customer Service Representative
4 weeks ago
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Customer Service Operations Representative
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Cape Town CBD, South Africa EXL Service Full timeAbout EXL ServiceWe are a leading business process management and technology services company, with expertise in transportation & logistics, finance, healthcare, and utilities.Job Overview:This role is responsible for providing customer support through various communication channels, ensuring timely resolution of customer queries and complaints. The...
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Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeJob Title: Customer Service Representative - Insurance Expert">About the Role:We are seeking an experienced Customer Service Representative to join our team at EXL Service. As a key member of our contact center, you will play a vital role in delivering exceptional customer experiences and resolving complex insurance-related queries.Key Responsibilities:
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Insurance Customer Service Representative
4 weeks ago
Cape Town CBD, South Africa EXL Service Full timeWe are seeking a skilled Insurance Customer Service Representative to join our team at EXL Service. As an essential member of our operations, you will be responsible for handling inbound insurance queries with professionalism and accuracy.The ideal candidate will have strong customer service skills, excellent communication abilities, and the ability to work...
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Customer Service
2 months ago
Cape Town CBD, South Africa EXL Service Full timeThis role involves managing and excelling in the utilities industry and existing markets of UK Market with a combination of providing excellent customer service. It would involve managing majorly inbound and very few outbound calls for customers to handle service of high standards. 6 - 12 Months call centre expereince Matric clear credit and crim record...
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Senior Customer Service Representative
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Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAt Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...
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Customer Service Specialist
4 weeks ago
Cape Town CBD, South Africa EXL Service Full timeAbout the Role:As a Customer Service Specialist at EXL Service, you will play a vital role in delivering exceptional customer experiences through inbound insurance queries.Key Responsibilities:Ensure a positive customer experience by providing timely and effective solutions to their inquiries.Process new business, renewals, amendments, and cancellations of...
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Retail Sales Associate
1 month ago
Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking a skilled Retail Sales Associate to join our team at Service Solutions' Hermanus branch.Estimated Salary: R 15,000 - R 20,000 per month (dependent on experience)Company OverviewWe are a leading international brand and market leader in the retail industry, committed to providing exceptional customer service and experiences.Job DescriptionAs a...
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Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeJob OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...
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Customer Services Coordinator Imports
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Cape Town, South Africa SA - Liner Business - Customer Services - Cape Town - Imports Full time**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...
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Inbound Customer Service Advisor
2 months ago
Cape Town CBD, South Africa EXL Service Full timeBasic Function: As an Advisor, you will handle majorly INBOUND insurance queries. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies and change details as needed Identify customers need, clarify information, research every issue and provide solutions and/or...