Service Contract Administrator

3 months ago


Ferndale Randburg, South Africa iSON Xperiences Full time

Key Results Area

  1. Manage paperwork associated with contracts, and responding to any concerns or queries. (Internal and external)
  2. Load and maintain service related contracts in ECMS system.
  3. Liaise with service partners, material suppliers, and internal departments to ensure goods, services delivered in line with agreed terms and conditions

Monitor all contract deadlines and conditions to ensure timelines are kept and all relevant information have been met based on Africa office requirements.


Main Purpose Of The Job

  1. Facilitate the contract / SLA process in consultation with Legal Services through the company processes.
  2. Co-ordinate and monitor contract change management.
  3. Implement measurements and organize the tracking of contracts and related documents, contracts review and updates.
  4. Collaborate with internal and external stakeholders in the gathering, analysing, information to conclude Service related contracts (SLA)
  5. Review modifications, extensions and contract closeout documents for review in ECMS system.

Prepare and distribute reports and statistical data to facilitate planning and report to management.

Technical

  1. Knowledge of legal requirements involved with contracts
  2. Excellent verbal and written English communication skills
  3. Proactive, highly motivated and flexible

Experienced with MS Office including Word, Excel, and Outlook

Behavioral

  1. Independence and objectivity (demonstrate due professional care and confidentiality);
  2. High level of integrity;

Strong communication skills and interpersonal skills with the ability to adapt to meet the needs / level of the particular audience.



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