Operations Manager

1 month ago


Durban, South Africa The Recruitment Council Full time
Job Title: Operations Manager Micro Lending Company (KZN & Eastern Cape) Job Overview:

A dynamic micro-lending company is seeking an experienced Operations Manager to oversee and optimize the operations of 12 branches across KwaZulu-Natal (KZN) and the Eastern Cape . This role offers an exciting opportunity to contribute to the growth of a rapidly expanding business with a generous profit-sharing incentive .

Key Responsibilities:
  • Oversee the day-to-day operations of 12 branches across KZN and Eastern Cape, ensuring smooth and efficient operations.
  • Ensure compliance with industry regulations and company policies.
  • Drive performance improvements and operational efficiency across all branches.
  • Provide regular management reports, including performance metrics and operational insights.
  • Manage and support branch managers to achieve company goals and objectives.
  • Develop and implement strategies for expanding business and improving client satisfaction.
  • Address operational issues promptly, ensuring minimal disruption to branch operations.
  • Handle budget management and financial planning for operational needs.
  • Lead and mentor the operations team, ensuring clear communication and alignment across all branches.
Qualifications and Skills:
  • Own transport (essential for traveling between branches).
  • Proven experience in managing operations across multiple branches or locations.
  • Strong understanding of micro-lending industry operations, or similar financial services experience.
  • Excellent leadership and communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently and handle multiple tasks simultaneously.
  • Experience in budget management and performance reporting.
  • Strategic thinking with a hands-on approach to problem-solving and team leadership.
  • Strong knowledge of compliance and industry regulations.
Compensation:
  • R50,000 per month basic salary .
  • 5% profit share incentive (which can double or triple your salary based on performance).
Location:
  • Based in Ballito , managing branches in KZN and Eastern Cape.


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