Technical Project Manager Level 1

2 months ago

Durban, South Africa Games Global Operations Limited Full time

Overview:
Welcome to the Games Global world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby.

We are on the lookout for a Technical Project Manager Level 1 to join one of our Durban based Studios.

Our people are fundamental to our growth and drive our culture and enable our success. We are a global team who strive to achieve excellence in everything we do including being number one in our industry

What’s in it for you? We offer a comprehensive package including a competitive salary, top of the range benefits, discretionary bonus scheme, annual pay reviews, constant learning through the Games Global university, wellbeing initiatives and office spaces you’ll thrive in

**Responsibilities**:
The TPM is responsible for the end-to-end delivery of small to medium sized, low to medium

complexity projects including technical support

Project Closure
- Accountable for measuring the delivery of project objectives and benefits, including Critical Success
- Factors as defined in the Charter.
- Responsible for facilitating Lessons Learned sessions and collating all the feedback.
- Responsible for prioritising improvements from Lessons Learned and ensuring action owners are
- assigned and informed.
- Responsible for driving improvements by following up with action owners from the Lessons Learned.
- Accountable for following the appropriate process for closing the project.
- Accountable for communicating project closure to all stakeholders

Initiation and Planning
- Accountable for end-to-end project planning and a Project Management Plan - including plans for Scope,
- Communication, Risk & Issues, Cost and Stakeholder Management.
- Responsible for the Charter and defining and agreeing the high-level scope, milestones and initial risks
- early in the project.
- Responsible for defining the Project Benefits, Measurements and Critical Success Factors in the Charter.
- Responsible for defining roles and responsibilities for the project team and stakeholders (RACI) in the
- Charter.
- Responsible for setting up the Project Governance and Systems to effectively manage the project.
- Accountable for creating, implementing and maintaining the Project Schedule and obtaining approval from
- relevant stakeholders.
- Environment Maintenance
- Handle environment reprovisions and take full responsibility for Environment Maintenance and
- configuration (if applicable).
- Environment troubleshooting/analysis.
- Conducting installations (Games, Playcheck and back office).
- Process Improvement
- Continuously evaluates processes. Assists with the implementation, documentation and communication of
- processes improvement initiatives.
- Continuous Improvement
- Responsible for proactively following up on improvements identified during Lessons Learned.
- Executing, Monitoring and Controlling
- Accountable for proactively tracking the end-to-end project schedule and driving corrective action where
- required.
- Accountable for stakeholder management regarding the project.
- Responsible for proactively managing risks, issues and dependencies on the project.
- Responsible for proactively managing change - including Time, Cost and Scope changes.
- Responsible for executing on the Project Communication Plan and ensuring the relevant stakeholders are
- kept informed.
- Responsible for tracking project decisions made on the project.
- Responsible for monitoring costs on the project, as required by the Business Unit.
- Responsible for supporting Product Owner in quality product delivery.
- Accountable for project status reporting as defined in a Communication Plan or as required by the Business Unit.

Problem reviews
- "Investigating and responding to development queries. This would include ensuring appropriate
- communication to external stakeholders whilst protecting technical intellectual property."
- Problem investigation, replication, classification and/or providing (IP sensitive) potential solutions.
- Investigation, verification and providing technical feedback for live issues.
- Technical analysis of impacted software system/s and providing potential solutions.
- Establish business impact through technical analysis.

Benefits Realization
- Responsible for assisting Business Units in getting any required benefits monitoring and reporting in
- place.
- Responsible for actively tracking and measuring Project Benefits, including Critical Success Factors.

"Operationalise (Pre-Go Live, Go Live and Post Go Live)"
- Responsible for execution and communication of Deployment Plan (Pre-Go live, Go Live and Post Go live
- tasks).
- Responsible for arranging training for production teams to allow them to support the product / project after
- go-live.
- Responsible for arranging training for operators to allow them to use the product after go-live.
- Responsible

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