Technical Project Manager Level 2

3 months ago

Durban, South Africa Games Global Operations Limited Full time

Overview:
Aurum is looking for a Project Manager who enjoys taking ownership, has a keen eye for detail, loves to solve problems, is process oriented, and has a hunger for constant improvement.

Project responsibilities will include successful planning, managing workflows, implementation, follow ups, end-to-end delivery on medium to high complexity projects, communicating plans and changes, and updating stakeholders. You will work with a team across locations and time zones and collaborate closely with the Head of Studio and the Dev and Art team leads.

**Responsibilities**:
**Operationalize (Pre-Go Live, Go Live, Post Go Live)**
- Execute and communicate the Deployment Plan.
- Arrange training for production teams and operators.
- Engage with external stakeholders.
- Ensure resources are available for go-live monitoring and troubleshooting.

**Process & Continuous Improvement**
- Evaluate and improve processes, documenting and sharing best practices.
- Implement and follow up on improvements identified during Lessons Learned.
- Research and recommend new ways of working.

**Initiation & Planning**
- Oversee end-to-end project planning, including scope, communication, risks, and stakeholder management.
- Define project benefits, roles, and governance.
- Create and maintain the Project Schedule.

**Problem Reviews**
- Investigate development queries, ensuring appropriate communication.
- Analyze technical issues, providing potential solutions.

**Coaching & Mentoring**
- Mentor and coach Technical/Project Managers and Coordinators, providing feedback and guidance.

**Strategic Planning**
- Collaborate with Business Units on defining, prioritizing, and updating roadmaps.
- Align project objectives with Business Unit strategies.

**Execution, Monitoring & Controlling**
- Track project schedules, manage risks, and handle changes.
- Ensure effective communication and support quality product delivery.

**Deployment Preparation & Environment Maintenance**
- Conduct releases and maintain environments.
- Troubleshoot and configure environments as needed.

**Benefits Realization**
- Assist in monitoring and reporting project benefits.
- Track and measure project success.

**Project Closure**
- Measure project outcomes and facilitate Lessons Learned.
- Drive improvements based on feedback and ensure proper project closure.

**Behavioral Expectations**
- Adaptable, resilient, and effective in decision-making.
- Build collaborative relationships and drive results.
- Communicate clearly and influence effectively.
- Maintain a strategic mindset, develop talent, and encourage innovation.

**Technical Project Manager Level 2: Skills**
- **
Communication**: Excellent written and verbal skills.
- ** Tools**: Proficient in MS Office and MS Project.
- ** Responsibility & Accountability**:

- ** Task Variety & Stress Tolerance**: Manage multiple projects and deadlines.
- ** Business Acumen**: Understanding of business objectives and environment.
- ** Technical Skills**: Strong technical background and working knowledge of software development.
- ** Project Experience**: 4-5 years in project management or relevant IT/software experience, including end-to-end delivery of medium to large projects.
- ** SDLC & PM Methodologies**: Familiar with the Software Development Life Cycle and multiple project management methodologies.
- ** Customer Service**: Experience in customer service and understanding of platform interdependencies.
- ** Availability**: Out-of-hours support based on operational needs.
- ** Mentorship**: Experience in mentoring or coaching is an advantage.

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