Desktop Support Engineer Team Lead
3 months ago
Requirements
- Grade 12 or NQF level 4
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience
- 5+ years of hands-on experience in desktop support within a financial or similarly regulated industry
- 2+ years of experience in a leadership or team lead role
- Proven experience as a Desktop Support Engineer team Lead, Technical Support Specialist, or similar role
- CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate
- A+ and N+
- Strong knowledge of Windows and macOS operating systems
- Strong Azure and AWS knowledge
- Understanding of Active Directory, Office 365, and common IT infrastructure
- Security knowledge – VPN Client Secured
- Knowledge of VoIP systems and basic networking concepts
Responsibilities
- Lead and mentor the desktop support team, fostering a collaborative and efficient work environment.
- Supervise daily tasks, ensuring the timely resolution of support tickets and incidents
- Oversee the installation, configuration, and maintenance of desktop hardware, software, and peripherals for end users
- Troubleshoot and resolve complex technical issues related to desktop systems, printers, network connectivity, and mobile devices
- Act as the main escalation point for technical issues and customer concerns, ensuring rapid response and resolution.
- Liaise with other IT teams (network, security, applications) to coordinate support and minimize downtime for end users
-
Desktop Support Engineer Team Lead
4 weeks ago
Cape Town, South Africa The Skills Mine Full timeRequirementsGrade 12 or NQF level 4Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience5+ years of hands-on experience in desktop support within a financial or similarly regulated industry2+ years of experience in a leadership or team lead roleProven experience as a Desktop Support Engineer team...
-
Desktop Support Engineer Team Lead
3 months ago
Cape Town, South Africa THE SKILLS MINE (PTY) LTD Full timeRequirementsGrade 12 or NQF level 4Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience5+ years of hands-on experience in desktop support within a financial or similarly regulated industry2+ years of experience in a leadership or team lead roleProven experience as a Desktop Support Engineer team...
-
Desktop Support Engineer Team Lead
3 months ago
Cape Town, South Africa The Skills Mine Full timeRequirementsGrade 12 or NQF level 4Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience5+ years of hands-on experience in desktop support within a financial or similarly regulated industry2+ years of experience in a leadership or team lead roleProven experience as a Desktop Support Engineer team...
-
Cape Town, Western Cape, South Africa THE SKILLS MINE (PTY) LTD Full timeJob SummaryThe Skills Mine (Pty) Ltd is seeking a highly skilled Desktop Support Engineer Team Lead to join our team. This is a critical leadership role that requires strong technical expertise, excellent communication skills, and the ability to lead and mentor a team of desktop support engineers.Key ResponsibilitiesLead and develop the desktop support team,...
-
Desktop Support Team Lead
2 months ago
Cape Town, Western Cape, South Africa The Skills Mine Full timeJob RequirementsThe Skills Mine is seeking a highly skilled Desktop Support Team Lead to join our team. The ideal candidate will have a Bachelor's degree in Information Technology or a related field, and 5+ years of experience in desktop support within a financial or similarly regulated industry.Key ResponsibilitiesLead and mentor the desktop support team,...
-
Desktop Support Team Lead
1 month ago
Cape Town, South Africa iLaunch Full timeLead and mentor the desktop support team Oversee installation, configuration, and maintenance of desktop hardware, software, and peripherals. Lead desktop-related projects, including software rollouts and infrastructure upgrades. Troubleshoot and resolve complex technical issues, including network connectivity and financial software platforms. Perform...
-
Desktop Support Team Lead
3 weeks ago
Cape Town, Western Cape, South Africa iLaunch Full timeCareer OverviewiLaunch is a forward-thinking company in the Financial Services Industry, and we are currently seeking a skilled Desktop Support Team Lead to oversee daily operations of our desktop support team.Salary: R750,000 per annumJob DescriptionThis role will involve leading and mentoring a team of technical professionals, overseeing the installation,...
-
Desktop Support Team Lead
1 month ago
Cape Town, Western Cape, South Africa iLaunch Full timeJob BriefCape Town and surrounding areas.iLaunch, a leading Financial Services company, is seeking a skilled Desktop Support Team Lead to oversee the daily operations of our desktop support team.Key ResponsibilitiesLead and mentor a high-performing desktop support team.Oversee the installation, configuration, and maintenance of desktop hardware, software,...
-
Desktop Support Engineer
4 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeJob Overview">We are seeking a highly motivated and skilled Desktop Support Engineer to join our team in Cape Town. As a key member of our infrastructure services, you will be responsible for providing top-notch desktop support to our clients across various locations.">About the Role">This is a contract position (1 year) that offers a competitive salary of...
-
Desktop Support Team Lead
1 week ago
Cape Town, Western Cape, South Africa iLaunch Full timeJob OverviewiLaunch, a leading Financial Services company, is seeking an experienced Desktop Support Team Lead to oversee daily operations of the desktop support team.
-
Desktop Support Technician
6 months ago
Cape Town, South Africa Disruptive IT Full time**Role Description** This is an on-site contract role for a Desktop Support Technician at clients site. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting computer hardware issues, and supporting printers. The role will involve day-to-day tasks such as diagnosing and resolving software and...
-
Desktop Support Engineer
4 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeKickstart your career as a Desktop Support Engineer at iOCO Infrastructure Services, where you'll gain hands-on experience in troubleshooting and maintaining cutting-edge technology.This is an exciting opportunity to work alongside seasoned professionals, learning to resolve technical issues and provide top-notch desktop support.
-
Desktop Support Specialist
4 days ago
Cape Town, Western Cape, South Africa IOCO Full timeOpportunity OverviewCareer Opportunity in IT Infrastructure Services We are currently seeking an enthusiastic and skilled Desktop Support Specialist to join our team as a Desktop Engineer I Intern at IOCO Infrastructure Services. The ideal candidate will have a strong passion for delivering exceptional client experiences through innovative IT infrastructure...
-
Desktop Support Engineer
3 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeGrow Your IT Career with iOCO Infrastructure ServicesKickstart your journey in the world of IT infrastructure and support services as a Desktop Support Engineer I. You'll be on the front lines of technical assistance, helping clients achieve their business goals while sharpening your skills in troubleshooting, hardware setup, and user support.About the...
-
Desktop Engineer I Internship
2 months ago
Cape Town, Western Cape, South Africa IOCO Full timeJob SummaryiOCO Infrastructure Services is seeking a skilled Desktop Engineer I Intern to join our team. As a Desktop Engineer I Intern, you will be responsible for providing remote user support to clients across various locations, troubleshooting hardware and software issues, and collaborating with a team of IT professionals.Key ResponsibilitiesProvide...
-
Desktop Support Specialist
2 months ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at WNS Global Services.As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for our desktop infrastructure, including PC hardware, software, and telecommunications. This role requires excellent problem-solving skills,...
-
Desktop Support Technician
6 months ago
Cape Town, South Africa Cape Union Mart International Full time**Duties and Responsibilities**: - Provide comprehensive technical assistance and support to end-users, addressing hardware, software, and network-related issues. This support will be offered both in-person and remotely, covering all major platforms such as Windows, MacOS, and Linux. - Perform diagnostic procedures and effectively resolve hardware and...
-
Desktop Support Technician
6 months ago
Cape Town, South Africa Pixelfaerie Business Services (Pty) Ltd Full timePlease see below job description: **Main Goals/Objectives** - Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment, and software. - Interact with IT Helpdesk and support the end users timeously. - Implement security and create awareness as per ISO 27001. - Plan effectively in terms of expected...
-
Desktop Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at WNS Global Services. This role requires strong technical expertise and excellent problem-solving skills to provide top-notch support services to our desktop users.About the RoleThis is a dynamic position that involves maintaining and supporting the IT desktop services...
-
Desktop Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Faircape Full timeDesktop Support Technician RoleThe Faircape Group is seeking a skilled Desktop Support Technician to join its IT team. As a key member, this professional will be responsible for providing technical support, troubleshooting issues, and maintaining hardware and software across the organization.Key responsibilities include:Configuring employee computers with...