Technical Product Support Specialist

5 days ago

Port Elizabeth, Eastern Cape, South Africa Profile Personnel Full time

Well-established Manufacturing Company requires a Technical Product Specialist with a minimum 5-10 years postgraduate work experience related to mechanical, electrical fault finding and development of technical solutions.

Brief Role Description

The employees are independently responsible for the repair support of the sales partners in the respective market, as well as active field observation of the product quality of the vehicles on the market.

In the case of market focal points, associated committees must be informed and the process of troubleshooting initiated.

Creation of market-specific management information, especially when new products are launched.

Control of repair solutions and communication in the market.

Qualification requirements

  • National Diploma / Degree in Electrical / Mechanical / Electronics Engineering

or Motor Mechanic / Auto Electrician Trade Certificate

  • Diagnostic Technician with High voltage technician HVT /HVE Certification

Essentials

  • Ability to handle automotive product support issues.
  • Excellent computer skills (MS Office).
  • Problem-solving, task prioritization and multitasking skills.
  • Ability to work effectively under pressure and meet strict deadlines

Added advantage

  • Ability to read and interpret German technical drawings and documents.
  • High voltage technician HVT /HVE Certification

Possible Tasks within this Role

  • Providing prompt and qualified repair support (repair advice) to Commercial dealership network in South Africa and in SSA markets
  • Repairing, diagnosing and analysis, of vehicles that have been returned
  • Diagnosing, and repairing vehicles onsite at a dealer
  • Providing technical support via remote diagnosis to the dealer.
  • HV Electric vehicles support, analyzing & diagnosing, of electric vehicles.
  • Minimizing operational costs, covering warranty and goodwill expenses, by ensuring timely and effective development, implementation, and dissemination of information to the Dealers.
  • Assessing technical service information solutions for product issues and ensuring timely dissemination of all pertinent information related to the Dealer Network.
  • Collaborating with Quality Divisions within the Group to update and inform Dealer organization about the progress in formulating actions to resolve technical issues reported.
  • Supporting the Customer interaction Centre for all technical queries related to vehicles in the market.
  • Monitoring the effectiveness of existing diagnostic and repair instructions in the field and ensuring corrective action is immediately taken where technical problems occur.

Note:

Please ensure that you upload a certified copy of your qualifications and ID to be considered for his position

  • Technical Support Specialist

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full time

    We are seeking a motivated and skilled Technical Support Specialist at Performit Personnel in Port Elizabeth. Essential qualifications include IT certification and a valid driver's license.Job DescriptionThe ideal candidate will be responsible for providing technical assistance to our clients and team members, ensuring seamless system operation and optimal...

  • Technical Product Safety Specialist

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa Profile Data Full time

    Job OverviewWe are seeking a skilled Technical Product Safety Specialist to join our team at Profile Data. As a key member of our Quality Assurance Department, you will be responsible for ensuring the highest standards of product safety in our automotive manufacturing processes.About the RoleThe successful candidate will have 3-5 years' experience in the...

  • Technical Field Support Specialist

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa ATM Solutions Full time

    Company OverviewATM Solutions is a leading provider of innovative banking solutions, delivering cutting-edge technology to financial institutions across the globe. As a Technical Field Support Specialist with our team, you will play a vital role in ensuring seamless ATM operations and customer satisfaction.

  • Technical Support Professional

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa The Legends Agency Full time

    About the RoleThis Technical Support Professional role is ideal for individuals with a strong background in IT and a passion for delivering exceptional customer service. As a Technical Support Professional, you will be responsible for troubleshooting and resolving technical issues, providing technical guidance and support, and collaborating with...

  • Technical Support Professional

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa Unique Personnel (Pty) Ltd Full time

    About Unique Personnel (Pty) LtdWe are a dynamic organization seeking a skilled Technical Support Professional to join our team. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our IT systems.Your primary responsibilities will include providing technical support to our employees, ensuring the security...

  • Product Specialist

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa Ziyana Group Full time

    Job DescriptionZiyana Group is seeking a Product Specialist to join their dynamic team in the motor vehicle industry. This role involves advancing sales for advanced product offerings, providing project assistance, and leading sales efforts.Duties and Responsibilities:Support Sales: Focus on promoting error proofing, software, and automation...

  • Automated Production Specialist

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa Ziyana Group Full time

    Job Title: Automated Production SpecialistZiyana Group is a leading company in the Automotive and Manufacturing Industry, seeking a highly skilled Automated Production Specialist to join their team.The successful candidate will be responsible for setting up, operating, and maintaining various machines as per supplier manuals, including mould and tool...

  • Technical Support Professional

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Overview of the JobWe are seeking a highly skilled IT Engineer to join our team at Abantu Staffing Solutions. As an IT Engineer, you will be responsible for providing technical support for various IT services and systems.Key AccountabilitiesEnsure the smooth operation of IT infrastructureMinimize downtime by resolving technical issues promptlyPerform regular...

  • Operations Support Specialist

    2 days ago

    Port Elizabeth, Eastern Cape, South Africa The Building Company Full time

    We are looking for a highly organized and detail-oriented Operations Support Specialist to join our team at The Building Company. As an Operations Support Specialist, you will play a critical role in ensuring the smooth day-to-day operations of the business unit.Key ResponsibilitiesSupport the operational needs of the business unit by preparing and providing...

  • Technical Broadcast Support Expert

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa South African Broadcasting Corporation Full time

    Key ResponsibilitiesThis role requires a highly skilled technical broadcast support expert to provide technical advice and support to users, maintain broadcast systems, and ensure optimal functionality and availability.Provide technical advice and support to users to minimize downtime.Maintain and administer broadcast systems, equipment, and networks.Ensure...

  • Sales and Project Support Specialist

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa Ziyana Group Full time

    Key ResponsibilitiesThe Product Specialist will play a crucial role in advancing sales for advanced product offerings, providing project assistance, and leading sales efforts in the motor vehicle industry. Key responsibilities include:Main Accountabilities:Sales Promotion: Focus on promoting error proofing, software, and automation solutions to drive sales...

  • Delivery Support Specialist

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa The Shoprite Group of Companies Full time

    Supporting Excellence in DeliveryIn this role, you will play a vital part in ensuring the smooth operation of our Distribution Centre, providing exceptional support to our employees and stakeholders.As a key member of our People team, you will be responsible for coordinating various administrative functions to ensure HR processes are executed efficiently and...

  • Corporate Support Specialist

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa Sanlam Limited Full time

    Job OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Corporate Support Specialist. This role will provide administrative support to our Portfolio Managers, ensuring seamless execution of tasks and projects.Main ResponsibilitiesManage office administration, including switchboard operations, hostess duties, and...

  • IT Specialist

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa The Legends Agency Full time

    Job SummaryWe are seeking a highly skilled IT Specialist to join our team at The Legends Agency. As an IT Specialist, you will be responsible for providing technical support for our IT systems, ensuring smooth operations, security, and minimal downtime.Main ResponsibilitiesCybersecurity: Implement endpoint security measures, monitor threats, respond to...

  • Executive Support Specialist

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa Ananzi Full time

    Company Overview:Ananzi is a well-established automotive company based in Kariega. We are seeking a highly skilled and experienced Executive Support Specialist to join our dynamic team. This role will be responsible for providing administrative support to the Managing Director and other members of the team, as well as ensuring the smooth running of the...

  • Business Insights Specialist

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa Brambles Full time

    We are seeking a highly skilled Business Insights Specialist to join our team. As a Business Insights Specialist, you will play a critical role in enabling strategic sales growth through data-driven insights into market trends and competitive analysis.Key responsibilities will include gathering, analyzing, and interpreting external market data to inform...

  • Technical Support Specialist

    2 days ago

    Port Elizabeth, Eastern Cape, South Africa Headhunters Full time

    **Key Responsibilities**The selected candidate will be responsible for deploying and maintaining endpoint security solutions, monitoring systems and networks for security breaches, responding to security incidents, and raising awareness about cyber security threats and best practices.

  • Toolroom Support Professional

    2 days ago

    Port Elizabeth, Eastern Cape, South Africa Unique Personnel (Pty) Ltd Full time

    Toolroom Support PositionWe are seeking a skilled Toolroom Support Professional to join our team at Unique Personnel (Pty) Ltd.The successful candidate will be responsible for providing technical support to the Production team, ensuring that all equipment and assets are functioning properly and efficiently.The ideal candidate will have a strong understanding...

  • Technical Trainer

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Aspen Pharma Group Full time

    Job title : Technical Trainer (Port Elizabeth)Job Location : Eastern Cape, Port ElizabethDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionOverviewPlan, direct, conduct and facilitate on the job training activities in respective production area Targeted upskilling of workforce in line with strategic direction set...

  • Infrastructure Support Specialist

    3 days ago

    Port Elizabeth, Eastern Cape, South Africa Altron Full time

    About the RoleWe are looking for a talented Infrastructure Support Specialist to join our team at Altron. In this role, you will be responsible for ensuring the smooth operation of our company's network infrastructure.You will work closely with the IT team to design, implement, and maintain our network architecture. This will involve liaising with suppliers...