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Associate Employee Benefits Consultant

4 months ago

Kempton Park, South Africa Monarch Human Resource Placements (Pty) Ltd Full time

Administration•Drafting and updating member benefit information packs•Drafting and updating of client in-house packs•Understanding of the client benefit structures and admin processes•Manage query escalations and resolution, of risk benefit claims and retirement fund claims•Manage Section 14 transfer processes until finalisation, with guidance from the Consultant•Updating of the company drive•Logging and updating of the relevant CRM system•May be required, as and when to assist with schedule queries•May be required, as and when to assist with risk benefit underwriting and claims, and retirement fund claims•May be required, as and when requested to assist with healthcare queries•New client installations•Benefit Revisions•Benefit Quotes and Rebrokes•Annual/Quarterly/Bi-Annually Benefit Statements•MANCO Pack preparations and minutes, to be approved by ConsultantMember and Client Engagement•May be required, as and when requested to conduct member induction sessions•Member queries relating to benefits with Consultant’s guidance•Client queries relating to processes•Escalated query management and resolution•Benefit Statement distribution•May be required, as and when requested to assist with risk benefit underwriting•Member Communication