Donor Request Coordinator

4 weeks ago


Cape Town, South Africa Pillango Placements Full time
Requirements:
  • BSc Degree in Biomedicine / Genetics / Other Medical Fields
  • 3 - 5 years work experience, working in a high pressure environment.
  • Strong attention to detail and sense of urgency.
  • Knowledge of, or ability to understand, medical terminology, case-note documentation, medical history documentation.
  • Experience of working with large database/CRM systems.
  • Own car and valid driver's license.
  • Strong management skills (previous experience as a line manager desirable but not essential)
  • Willingness to become acquainted with, and understand, a very specific discipline/branch of medical science.
  • Good IT skills, including use of MS Office (Outlook, Word, Excel and PowerPoint).
  • Willingness to travel on occasions for training and workshops, both nationally and internationally.
  • Ability to work in line with POPI and with an understanding of donor and patient confidentiality.
  • Ability to think strategically and creatively regarding long-term development plans.
  • Ability to produce high quality written reports.
  • Ability to analyse large sets of data
Duties / Responsibilities: (Summary of responsibilities, full job specification available after short listing)
  • Coordinate bone marrow and peripheral blood stem cell donations, ensuring donor preparation, informed consent, and medical eligibility evaluation.
  • Manage donor medical assessments, documentation, and communication with national and international coordinators, including scheduling transport and obtaining permits.
  • Collaborate with hospital collection centers, specialist couriers, and finance teams to ensure adherence to global standards, timelines, and contract terms.
  • Address quality incidents, adverse events, and complaints while contributing to policy development and process improvements.
  • Stay updated with developments in stem cell donation and ensure compliance with all medical standards, regulations, and operating procedures.
NOTE - We ONLY accept online applications. We do not consider direct applications via Whatsapp or email.

SALARY DISCLAIMER: The advertised salary range is merely a guideline to attract a range of potentially suitable candidates to the advertised position. It is the prerogative of the future employer to offer a candidate any market related remuneration package in line with the candidates qualifications, skills and level of experience.

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