Team Lead
2 weeks ago
- Jobs by Location
- Job by industries
RELEVANT EXPERIENCE –
- With 1-2 years in supervisor or TL role in a BPO Operations set-up
- Must have exp in Financial Domain in BPO/Banking Agency & hands on experience in Financial
FUNCTIONAL COMPETENCIES –
- Leadership and People Management
- Decision Making
- Problem Solving Ability
- Customer Management
- Analytical and Methodical Abilities
- Coordination / Team Work
- Communications Skills Verbal and Writte
- Sales / Retail / Business Development jobs
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Customer Service Team Lead
1 day ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeService Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...
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Lead Generation Manager
1 day ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeCustomer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...
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Escalation Resolution Lead
4 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeComplaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...
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B2B Lead Conversion Specialist
7 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Summary:B2B Lead Conversion Specialist wanted at Lead Generation Group. As a B2B Lead Conversion Specialist, you will be responsible for converting leads into customers and driving revenue growth.About Us:At Lead Generation Group, we are at the forefront of redefining the lead generation landscape. Our rapidly expanding company is seeking individuals who...
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Support Team Manager
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeLead Generation GroupWe are a leading provider of innovative solutions to help businesses grow. Our team is passionate about delivering exceptional customer experiences and driving results-driven solutions.Job DescriptionAs the Client Support Operations Lead, you will play a key role in shaping our customer support strategy and driving team performance. Your...
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Client Relations Lead
4 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer satisfaction.About the Role:Resolve escalated client complaints and maintain high-quality relationships.Develop and implement strategies to reduce...
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Cape Town, Western Cape, South Africa Lead Generation Group Full timeLead Generation ManagerJob Title: Lead Generation ManagerDescription:We are seeking a seasoned professional to manage our Service Delivery Team. As Lead Generation Manager, you will be responsible for leading the team to deliver exceptional customer experiences and resolve complex issues.Main Objectives:To develop and implement strategies to reduce...
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Complaint Management Lead
1 day ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeKey ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of escalations and enhance overall client experienceWorking closely with other departments to identify root causes of complaints and implement continuous...
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Client Support Operations Lead
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...
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Lead Generation Strategy and Operations Expert
20 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeLead Generation Strategy and Operations Expert Wanted!We are seeking a highly skilled Senior Performance Marketing Strategist to join our team at the Lead Generation Group in Cape Town, South Africa.In this role, you will be responsible for driving revenue growth and improving operational efficiency by developing and executing strategies to expand campaign...
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Revenue Growth Manager Lead
20 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeUnlock Your Potential as a Senior Performance Marketing StrategistJoin us at the Lead Generation Group in Cape Town, South Africa, as we seek a highly skilled Digital Marketing Growth Leader to spearhead our revenue-generating processes.This role is all about driving revenue growth and improving operational efficiency by developing and executing strategies...
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Sales Team Lead
3 days ago
Cape Town, Western Cape, South Africa Eazi Access Full timeWe are looking for a highly motivated Sales Team Lead to join our team at Eazi Access. As a Sales Team Lead, you will be responsible for leading and managing our External Sales Team.Your primary objective will be to drive sales growth by setting achievable goals with your team and ensuring they have the necessary resources to succeed.About the RoleThis is an...
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Cosmetics Team Lead
3 days ago
Cape Town, Western Cape, South Africa prestigecosmetics Full timeAbout the RoleWe are seeking a Cosmetics Team Lead to join our team at Prestige Cosmetics. In this role, you will be responsible for leading and mentoring a team of beauty consultants, driving sales, and upholding exceptional customer service standards.Key Responsibilities:Team Leadership: Lead and mentor a team of beauty consultants, provide coaching and...
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Engineering Team Lead
3 days ago
Cape Town, Western Cape, South Africa Ananzi Full timePosition OverviewWe are looking for an experienced Technical Lead to join our engineering team at Ananzi. As a Technical Lead, you will play a critical role in guiding our development team, ensuring high-quality code, scalable architecture, and efficient processes.The successful candidate will have a strong technical background, excellent leadership skills,...
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Reservations Team Lead
7 days ago
Cape Town, Western Cape, South Africa Ambitions Travel Recruitment Full timeAbout the RoleThis is an opportunity to lead within a dynamic, customer-focused environment while contributing to unforgettable travel experiences across Southern Africa.As the Reservations Manager you will benefit from working in a dynamic, flexible, and supportive environment that encourages personal and professional growth.You will be responsible for...
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Technical Team Lead
1 day ago
Cape Town, Western Cape, South Africa SWATX Full timeAs a technical team lead at SWATX, you will play a crucial role in driving the design and development of robust web applications. With expertise in both front-end and back-end technologies, you will be responsible for guiding a talented team of developers to implement innovative solutions that enhance user experiences.You will collaborate with...
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Stewarding Team Lead
1 day ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeCrew Life at Sea is seeking an experienced professional to take on the role of Stewarding Team Lead.About the RoleThis position plays a vital part in maintaining the cleanliness and organization of our ship. The Stewarding Team Lead is responsible for overseeing the daily operations of the stewarding department.Key Responsibilities:Lead and manage a team of...
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Engineering Team Lead
3 days ago
Cape Town, Western Cape, South Africa Swift International Human Resources Full timeProject Management RoleWe are seeking a Senior Project Manager to lead our team of engineers and technicians in the design, procurement and contract administration of roads projects. The successful candidate will have a strong background in pavement design, excellent leadership and communication skills and the ability to work effectively in a team...
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Java Team Lead
2 days ago
Cape Town, Western Cape, South Africa The Rank Group Full timeCompany DescriptionRank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.Operating with a multi-branded strategy, we...
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Sales Team Lead
3 days ago
Cape Town, Western Cape, South Africa ApprovalMax Full timeJob DescriptionWe are seeking an experienced Sales Lead to join our growing sales team in the EMEA region.The successful candidate will be responsible for managing, developing, and training the EMEA Sales team to ensure they hit quota.Key responsibilities include collaborating with the sales team to develop and execute targeted outbound campaigns, building...