Centre Facilitator/admin/ops
7 months ago
The role is responsible for all aspects of Centre day-to-day operation. To provide advice, assistance and follow-up on Centre problems and enquiries.
Competencies required for the role:
Excellent communication
Customer Service Skills
Analytical Skills
Numerical Skills
Problem Solving
Meet deadlines
Computer literate - MS Office
MDA
Initiative
Methodical and Systematic abilities of working
Interpersonal Skills:
Self-starter
Trustworthy
Honest
High attention to detail
Ability to work under pressure
Role and responsibilities:
Daily
Inspection of the centre
Centre and ground maintenance
Discuss maintenance with contractors on site
Requesting of quotations
Attend to construction sites (while in progress)
Inspect work completed by contractors
Attending to any problem that may arise
Recording of incidents
Meeting with team and various service providers and discuss issues
Overlooking cleaning; security and parking
Handling of all tenant and shopper queries
Sign-on and sign-off all contractors on site when at the Centre
Attend status meetings when required
Oversee tenant installation
Prepare expense authorisation form.
Obtain quotes.
Prepare invoice payment pack (EAF, Purchase Order, Invoice, Statement)
Ensure contractor invoices and signed Job cards are submitted on job completion
Issue purchase orders on EAF’s & track status on MDA monitored jobs.
Attend to daily planned preventative maintenance.
Weekly
Report incidents to Head Office for insurance purposes/complete documentation
Prepare FOPS template and submit monthly
Motivate any maintenance requests required
Forward all maintenance requests to Head Office
Attend to weekly Planned Preventative Maintenance.
Monthly
Compile Management Reports/Management Packs
Obtain and capture monthly turnovers on MDA.
Provide Head office with service Certificates.
Analyse turnovers and interpret.
Asset Register
Attend to monthly Planned Preventative Maintenance and update planned preventative maintenance schedule.
Annually
Budgets
Plan preventative maintenance
Update tenant file for on site
Prepare Audit file
Attend to bi-annual, annual, 2/3 yearly planned preventative maintenance.
Administration/General
Assist both Portfolio and Centre Manager in regards to tenant leasing at the centre
Assisting in marketing/events/promotions
Typing of all relevant correspondence
Diary management
Administration, maintaining and distribution of all marketing matters to tenants
Other assignments
To perform any reasonable assignment if and when requested to do so by management.
Working conditions
Work required on weekends and/or evenings as per the duty roster compiled and emergency call outs.
**Job Type**: Permanent
Pay: Up to R13 000,00 per month
Application Question(s):
- MDA experience?
**Experience**:
- Retail Centre: 3 years (required)
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