Property Portfolio Administrator

2 months ago


Cape Town, South Africa iGrow Wealth Investments Full time

IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a Portfolio Administrator to join their team in Cape Town.

To qualify for this position, you need:

  • Matric
  • Minimum 2 years of experience in a similar position
  • Experience with rentals environment
  • Experience with PayProp System
  • Great administrative skills
  • Detail oriented
  • Excellent communication skills and telephone etiquette

Duties and Responsibilities:

  • Manage a property portfolio of 350 - 450 properties.  
  • Monthly list to team or tenants that are vacating on allocated portfolio.
  • Send vacating checklist to all tenants who give notice on allocated portfolio.
  • Attend AGM’s on allocated blocks in person or via Zoom.
  • Monthly walk around blocks managed and report to managing agents on findings- follow up on items that need to be attended to.
  • Receive rental applications and open file on laptop, prepare all documents.
  • Upload lease to PayProp and debit order form.
  • Create the property, tenant and invoice on Payprop.
  • Determine what accounts are being paid for the landlord. Have those accounts redirected to IGrow and ensure the correct amounts are paid every month.
  • Send monthly statements to Landlord.
  • Send monthly statements and invoices to tenants.
  • Attend to monthly reconciliation of rental payments on allocated portfolio.
  • Attend to monthly account payments for Landlord.
  • Attend to deposit refund payments within 14 days.
  • Load deposit processing fee on deposit refunds.
  • Follow up on tenants in arrears as per strict process LOD on the 4th of every month.
  • Investors to be kept updated on late payments at all times.
  • Have an action plan in place to collect arrears.
  • Eviction instructions to be handed to attorney’s obo owner if requested.
  • Download contracts expiring from Payprop according to 40/80 rule, negotiate renewals accordingly to ensure all invoices have been loaded.
  • When warning letters are received b Body Corporate, send to tenant, and keep track that is is followed up on.
  • Attend to problems with water and electricity accounts.


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