Property Portfolio Manager

2 days ago

Cape Town, South Africa Inospace Full time

Cape Town, South Africa | Posted on 10/18/2024

Inospace is a leading owner and operator of serviced logistics parks. We have established ourselves as a leader in providing a network of innovative spaces and solutions. With logistics solutions, fulfilment centres, on-site facilities, and value-added services, Inospace addresses entrepreneurs' most critical challenges when managing and growing their businesses.

Job Description

The Property Portfolio Manager holds a crucial position within Inospace's Property Management department, reporting directly to the Regional Portfolio Manager. This role oversees the day-to-day operations of Inospace's office, industrial, and business park, ensuring operational excellence, fostering client satisfaction, and maximising property performance under the strategic guidance of the Group Portfolio Manager.

The primary purpose of the Property Portfolio Manager role is to ensure efficient management and optimization of Inospace's properties. This involves focusing on operational excellence, client satisfaction, and financial performance while aligning with the broader objectives set by the Company.

Key Responsibilities

- Client-Centric Operations: Lead a culture of exceptional client service, ensuring operational excellence across all properties to address client inquiries, concerns, and needs promptly and effectively.
- Leasing and Client Relations: Drive leasing initiatives to optimize occupancy rates and client satisfaction. Develop and maintain strong relationships with clients, understanding their unique needs and lease agreements, and implementing client feedback mechanisms to enhance client experience and retention.
- Community Engagement: Foster a vibrant and inclusive community within Inospace's business parks through events, networking opportunities, and collaborative initiatives. Liaise with marketing teams to promote community engagement and brand awareness, ensuring a positive and supportive environment for tenants.
- Financial Management: Collaborate with the Regional Portfolio Manager and financial team to develop and monitor property operating budgets, identify opportunities to enhance property incomes, and implement strategies to control costs and optimize financial performance.
- Team and Supplier Management: Lead and mentor a team of Community Managers where applicable, fostering a culture of excellence, client focus, and operational efficiency. Collaborate with the Portfolio Manager and manage all suppliers within your portfolio.

Requirements

Must be a South African Citizen.

Must be willing to work onsite at various Business Parks in the dedicated area.

Previous experience in a customer-focused role in a similar environment.

Must have real estate or property experience running business/commercial spaces operationally.

We are committed to employment equity and invite candidates from all designated groups, as defined by the Employment Equity Act, to apply.

Basic Salary.

Provident Fund and Group Risk cover (post probation).

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