Commercial Support Specialist

3 months ago


Stellenbosch, South Africa HR Genie Full time

Our client is looking for a Commercial Support Specialist to join their team.

Responsibilities:
  • Manage ad-hoc rate requests, including requesting buying rates from shipping lines as needed.
  • Request and capture monthly buying rates, ensuring deadlines are met.
  • Request monthly BAF (Bunker Adjustment Factor) updates.
  • Update both internally and externally on BAF and Period changes for nominated vessels.
  • Inform the selling team of any ad-hoc and monthly rate changes or surcharges.
  • Keep other departments within the company informed of any important rate-related issues or scenarios.
  • Request, capture, and manage carrier haulage rates.
  • Request, capture, and manage shipping line destination charges as needed.
  • Process shipping line invoices, verifying them against received quotes.
  • Process cold store invoices received.
  • Update relevant changes and notices in the system as received from the industry.
  • Treat all information as confidential.
Key Skills:
  • Strong organizational and communication skills to manage workload and prioritize tasks.
  • Attention to detail and accuracy.
  • Ability to work under pressure and meet daily, weekly, and monthly deadlines.
  • Resilient and able to work all hours and from home when needed.
  • Ability to identify team needs and assist where required.
  • Knowledge of Google Workspace (Google Sheets) and Excel, along with proper email etiquette.
  • Ability to read and understand shipping freight and other charges.
  • Fast learner in internal and external computer systems and processes.
  • Ability to work with multiple key stakeholders both internal and external in a dynamic, changing industry environment.
Qualifications:
  • Grade 12 (Essential).
  • Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management, or related field (Desirable).
  • Minimum of 2 years of experience in Freight Forwarding and Logistics


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