Client Support Specialist

3 hours ago


Stellenbosch Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

Our client, a leading payments service provider, has an exciting opportunity for a Client Support Specialist to fulfil various administrative and support duties within a fast-paced environment. As a key entry point of networks and billers, the role will provide support across various business development and sales functions. The role requires a quick turnaround times and willing ness to assist with various tasks impacting client relationships.

**Responsibilities include**:

- Onboarding of Billers, ensuring that workflow and system requirements are met (this includes completing documents, performing compliance, know your Client (KYC) checks, and uploading of all supporting documentation)
- Identify correct onboarding process for billers and direct accordingly
- Escalate any issues to the Customer Relationship Manager where applicable
- Updating of biller details on the onboarding and integration workflow system
- Perform compliance checks on billers requesting changes to their current profile
- Forward relevant document to Accounts department for sign-off
- Assist with preparing Tender files according to company standard for tenders

**Essential minimum qualifications, skills, and experience**:

- 3-5 Years experience in a similar customer support role
- Full understanding of the Microsoft Suite, specifically Excel (including formulas and pivots)
- Experience in the Financial Services industry with focus on the payments industry is advantageous

**General**:

- _In keeping with our client’s employment equity requirements, only South African citizens will be considered._
- _Please include your current salary and salary expectations._


  • German Speaking

    2 weeks ago


    Cape Town, South Africa HR SUPPORT Full time

    **Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    Job SummaryWe are seeking an experienced Client Support Specialist to join our team. As a Client Support Specialist, you will be responsible for providing high-quality customer service to our clients via phone, email, and other channels.Your primary responsibility will be to ensure that our clients receive the highest level of service, and that their needs...


  • Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

    Our client, who developed a financial wellness and inclusion platform that allows employees early access to already earned wages, is looking for **Client Support Consultants**. **Requirements**: - Min 2 year’s working experience with Customer Success Services - Experience in working with contracts (Service level agreement). - Good Communication skills...


  • Cape Town, Western Cape, South Africa The Recruitment Council Full time

    Job Title: Executive Support and Client Services SpecialistWe are seeking an experienced Executive Support and Client Services Specialist to join our team at The Recruitment Council. In this role, you will provide comprehensive administrative support to our CEO, manage client relationships, and drive business growth through excellent client...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job Description:We are seeking a dynamic and proactive Corporate Client Support Specialist to join our sales team at West Coast Personnel. This exciting opportunity offers an experienced individual in the building/tiling industry the chance to support our corporate sales executive in managing client relationships and project coordination.The successful...


  • Cape Town, Western Cape, South Africa CA Support Full time

    CA Support is seeking a Senior Quality Assurance Specialist to join our team. The ideal candidate will have experience in testing and verification of software applications.About CA SupportWe are a leading provider of technical support services. Our mission is to deliver exceptional service to our clients while continuously improving our processes.Job...


  • Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

    Our client, a well-established technology company, who is at the forefront of providing world class payment aggregation and secure payment solutions, is looking for a **IT Support Generalist and Integration Specialist** to join their growing team in Stellenbosch. The purpose of the role is to Take responsibility for supportive IT functions that impact...


  • Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full time

    Our client, a well-established technology company, who is at the forefront of providing world class payment aggregation and secure payment solutions, is looking for an Application Support and Integration Specialist with SQL skills, to join their growing team in Stellenbosch. The purpose of the role is to Take responsibility for supportive IT functions that...


  • Stellenbosch, Western Cape, South Africa CA Global Headhunters International Full time

    Reference No. KMJA01 **Client Experience Specialist (Journey Design / Voice of Client / Finance) - Stellenbosch** **Reference Number: KMJA01** **Job Description: **Responsibilities: - The job holder would be required to operate within the rules of the following regulatory and industry bodies: Advertising Standards Authority, South African Reserve Bank...


  • Stellenbosch, South Africa F & G Sourcing Specialist Full time

    Our reputable Insurance client is seeking a Head of Customer Support to join their team based in Stellenbosch, Cape Town. The Head of Customer Support will be heading up the digital Client Services Centre, their client servicing team and digital-based client relationship platform, which serves to provide unrivalled client experience to delight each client...


  • Stellenbosch, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full time

    About the RoleWe are seeking a highly organized and communicative Administrative Support Specialist to join our team at Exceed Human Resource Consultants Ltd. The successful candidate will provide exceptional administrative support, ensuring seamless day-to-day operations and fostering strong relationships with clients.Key Responsibilities:Communicate...


  • Cape Town, Western Cape, South Africa CA Support Full time

    Company OverviewCA Support is a leading provider of innovative solutions for project management and administration.">SalaryWe offer a competitive salary package, including an estimated $62,000 per year, to attract and retain top talent in the industry.


  • Cape Winelands, Western Cape, South Africa Dante Personnel Full time

    Western Cape, Boland / Winelands **CLIENT SUPPORT CONSULTANT** **STELLENBOSCH** **SALARY: 12k - 14k** - The client support consultant will be responsible to work part of a team, providing assistance with database management, contract management, client enquiries, information about services offered and general administration functions as...

  • Support Specialist

    2 weeks ago


    Stellenbosch, South Africa LifeQ Full time

    LifeQ is seeking a competent and curious Support Specialist to help us sustain and grow our customer-first Support function for our growing local and international user base. We believe that quality support is a key differentiating factor in our business! We’re a team of humans serving humans; from supporting device enablement with international...


  • Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    System Support Engineer OpportunityWe are seeking a skilled IT Systems Support Engineer to join our team at Communicate Recruitment.About the Role:As an IT Support Specialist, you will be responsible for delivering exceptional technical support and troubleshooting services to clients across various locations. This role requires regular travel to client sites...


  • Stellenbosch, Western Cape, South Africa The Talent Room Full time

    **Job** **Spec**: My client is looking for a Talent Acquisition Specialist with a Degree and 3-5 years’ experience as an Internal Talent Acquisition Specialist. **Duties & Responsibilities** - Review and improve talent acquisition strategy. - Develop a talent pipeline. - Onboarding process design across operations and the National Support Office. - Draft...


  • Cape Town, South Africa Nedbank Full time

    **Job Purpose** - To be the direct contact between the external customer and Nedbank to build and maintain relationships according to TS and CIB customer and sales strategy. Provide operational and servicing support to the CIB TS client to best meet their needs across the end-to-end products, channels and solutions life cycle in line with Nedbank's client...


  • Western Cape, South Africa Unbottleneck® Full time

    We are seeking a proactive and organized Administrative and Marketing Support Specialist to assist our client with their day-to-day operations and digital marketing management of 3 dynamic and growing wellness-focused businesses. This role will involve supporting both a high-profile therapy practice, a wellness-based personal brand, and a holistic health...


  • Cape Town, South Africa HotelJobs.co.za Full time

    A Law firm seeks a Client Support Specialist - You are responsible for driving the deliverables and outputs that relate to the firm’s external and internal Client Support Services across the Front Office, Front-of-house, Events and Office Services areas. **Key Business Processes & Functions** - Client hospitality and hosting includes welcoming, receiving...

  • Accounting Specialist

    4 weeks ago


    Cape Town, Western Cape, South Africa CA Support Full time

    Job Title: Accounting SpecialistWe are seeking an experienced Accounting Specialist to join our team at CA Support. This role is responsible for setting up and maintaining consignment accounts for our business operations abroad. The ideal candidate will have a strong background in accounting, with experience in consignment accounting, cost chains, and...