Iq Support Analyst

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ **Key Responsibilities**: - Accurately resolve problems using investigative and...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ Key words summarising this role: Well-versed in Accounting ERP software solutions,...

We have an exciting opportunity in our IQ Retail Software Support team as a Trade Support Analyst. In this role, you will be responsible for assisting customers with queries and problems relating to the IQ Retail software. The Trade support role is to provide assistance to customers on issues within the trade component of the system as this has a direct...

We are seeking an Application Support Analyst to join our growing team in our Stellenbosch office. The person fulfilling this role will take a technical approach to both identifying and resolving recurring operational issues while maintaining excellent customer relationship and promoting a positive customer experience in a fast-paced environment. **Duties...

**_Please note: A solid understanding of accounting principles is essential to this role_** This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Stellenbosch Office. **Key Responsibilities**: - Accurately...

We have an exciting opportunity in our IQ Retail Software Support team as a Technical Support Analyst. In this role, you will be responsible for assisting customers with queries and problems relating to the IQ Retail software. This is a great opportunity, due to growth in the organization and the addition of products. **Key Responsibilities**: - Resolve...

**Key Responsibilities**: Accurately resolve problems using investigative and analytical skills - Identify and replicate problems that require a software change by Development - Work as part of the Support team - Work with other departments to provide solutions to the customer - Pro-actively taking ownership of a wide variety of calls and problems -...

This position also has a custodian element linked to it I.e. Know what’s going on with any(all) UK calls; necessary for stakeholder meetings such as UK development meetings, highlighting and improving the logging of UK client needs (albeit support, dev program faults or dev enhancements) etc. Key words summarising this role: Well-versed in Accounting ERP...

The IQ Retail Finance support intern role is to provide assistance to customers on issues within the trade component of the system as this has a direct impact on their business. Business operations that the IQ Retail system supports include sales, buying, inventory control, warehousing, delivery management and data analytics, to name a few. **Key...

Assist customers with problems and queries relating to the IQ Retail system software after they have gone live Act as a Mentor to the Support Analysts in order to develop the knowledge of the support team Act as an escalation point for the Support Team Assist the team leaders with the day - to -day operation of the support team Work to provide continual...

Managing and delivering high quality support to customers with questions about ERP software supplied. The Support Manager, together with the team, is an important link in the realization of high customer satisfaction. **Key Responsibilities**: **Coordination of Support team;** - Makes agreements with regard to the result, approach, time and quality of the...

Job Title: Investment Support AnalystEstimated Salary: R380,000 - R480,000 per annumJob Description:We are looking for a highly skilled Investment Support Analyst to join our team at The Recruitment Council. As an Investment Support Analyst, you will play a critical role in supporting Wealth Advisers in providing exceptional client service by addressing...

Focusses on updating and maintain training material(classroom & online),product webinars, as well as the responsibility to meet revenue targets and assist with marketing campaigns & sales opportunities. **Key Responsibilities**: - Attend Bi-Weekly Management Meetings - Attend Weekly Revenue and Forecast Meetings - Generating Training and Support Revenue...

Job title : Support Analyst Job Location : Western Cape, Stellenbosch Deadline : December 26, 2024 Quick Recommended Links Jobs by Location Job by industries Responsibilities  Conduct second-line support activities and engage in root cause analysis to address and resolve reported issues Provide weekend standby support when required. ...

Job Title: Wealth Analyst Location: Stellenbosch Job Description The Wealth Analyst is responsible for managing multiple concurrent projects while supporting Wealth Managers and fostering strong client relationships. This role demands a high level of efficiency, quality, and accuracy in all deliverables. Key Responsibilities - Client Liaison & Retention...

**Job Summary:** We are seeking an experienced System Support Analyst SAP HCM to join our team at CapitalH.**About the Role:** The successful candidate will provide technical expertise in the design, development, and maintenance of SAP HCM systems.**Estimated Salary:** $90,000 - $110,000 per annum.**Key Responsibilities:Design, develop, and maintain SAP HCM...

Job Title: Wealth AnalystLocation: StellenboschJob DescriptionThe Wealth Analyst is responsible for managing multiple concurrent projects while supporting Wealth Managers and fostering strong client relationships. This role demands a high level of efficiency, quality, and accuracy in all deliverables.Key ResponsibilitiesClient Liaison & Retention...

Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. **Learn more about Unifi...

Working as part of the Technical Support Team you will provide prompt, accurate and professional resolution or escalation to all incoming customer queries, both over the phone and via our internal ticketing system. As a Support Technician you will use your knowledge of KCS proprietary software products, Windows operating system environments as well as SQL...

The Channel Manager will work closely with, and support the Business Unit Director in growing the Business Partner network throughout Africa. Core focus will be to increasing revenue share from the existing BP network, identify and recruit new Business Partners. Introduce and promote additional products to the BP network, build a BP pipeline and introduce...