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Reservations Consultant

4 months ago

Johannesburg, South Africa Ideal Candidates Full time

A luxury lodge & hotel group requires an experienced Reservations Consultant with at least 3-5 years experience in a reservations department for multiple
properties.

Must be well-organized to provide the necessary support with regards to the reservation administration for a hospitality group.
Responsibilities:
Manage daily administrative tasks pertaining to the reservation
elements of the business
Respond to queries and assist customers by telephone and
email
Perform duties assigned by the reservations manager
Requirements:
Proven experience in reservations
Good computer skills (MS Office, MS Excel, PowerPoint)
PMS system knowledge - Nebula, eRes and Hotelier would be
advantageous.
Proficiency in English
Well-organized with good time management
Excellent verbal and written communication skills
A team player with high level of dedication
Works well and accurately under pressure
Skills required
Microsoft Office, especially with Good Excel Skills/eRES / Nebula, Opera, Apex

Minimum 3-5 years experience in a tourism/travel call centre or
reservations department for multiple properties
Must have a good command of the English language with good
writing skills.
Solid interpersonal skills
Valid RSA ID
Dynamic Self-Starter
Problem Solving
Team Player
Flexible
Presentable Appearance