Customer Success Specialist
2 weeks ago
We’re looking for a proactive and customer-oriented Customer Success Specialist to join our dynamic team.In this role, you’ll be instrumental in onboarding new customers and ensuring they receive the full benefits of our product.Your responsibilities will include managing the implementation process, being the go-to contact for customer inquiries, configuring software elements, and coordinating with other teams for complex integrations or customizations. You’ll advocate for customer needs, respond to feedback, and actively engage with customers to promote successful outcomes.If you’re passionate about customer success and adept at juggling multiple projects, we’d love to have you on board.ResponsibilitiesServe as a project manager for successful product implementation.Act as a dedicated contact for new customers, answering questions and providing advice.Configure basic software elements and coordinate complex data migrations or custom integrations.Advocate for customers by capturing feature requests and feedback.Proactively contact customers post-implementation based on account health metrics.Participate in calls with Account Managers or Sales for functionality explanations or custom service documentation.Prepare implementation plans with project milestones for custom projects.Requirements Matric/NQF Level 4.South African ID/Asylum.No Experience Needed.Sober habitsWilling to relocate and travel as per location on employment terms.
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Customer Success Manager
4 weeks ago
Cape Town, South Africa Graylink Full time**Job Advert Summary**: At graylink, helping our customers succeed is at the heart of what we do. We are looking for a Customer Success Manager to join our team in Cape Town. You will manage a global portfolio of mid to enterprise sized clients and help them to achieve better recruiting results by using our technology. Our digital talent solutions help...
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Customer Success Associate
23 hours ago
Cape Town, South Africa Aerobotics Full time**Customer Success Associate** We are looking for a **Customer Success Associate** to join our Customer Success Team in **Cape Town.** **About Aerobotics** Our mission is to provide intelligent tools to feed the world. We do this by providing tree and fruit insights to growers in 18 countries around the world, enabled by drone imagery and artificial...
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Customer Success
4 weeks ago
Cape Town, South Africa Pluto LMS Full timeWe are a rapidly growing tech SaaS company looking for an experienced Learning Management System Customer Success Specialist to join our team. We provide LMS services as a SaaS solution. Our Clients are corporates who use our services for internal staff training. We're a leading South African LMS with a large focus on using AI to assist our clients. We're...
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Customer Success Consultant
2 weeks ago
Cape Town, South Africa Finovate People Full timeJob title: Customer Success ConsultantOur client, based in Somerset West, is looking for enthusiastic, self-disciplined and dedicated people's person who is interested in property management & software solutions and has extensive rental experience and knowledge to join their team in the position of Customer Success Consultant as soon as possible.Company: Our...
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Customer Success Consultant
2 weeks ago
Cape Town, South Africa Finovate Full timeJob title: Customer Success ConsultantOur client, based in Somerset West, is looking for enthusiastic, self-disciplined and dedicated people's person who is interested in property management & software solutions and has extensive rental experience and knowledge to join their team in the position of Customer Success Consultant as soon as possible.Company: Our...
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Customer Success Consultant
6 days ago
Cape Town, South Africa The Talent Room Full timeApplications are open for a Customer Success Consultant at our client based in Somerset West. Skills:Customer Success Consultants must know the company’s products inside out. They are often called upon to provide support to clients to be able to provide additional training on solutions.They may even help clients plan and understand the best ways to...
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Customer Success Consultant
1 week ago
Cape Town, South Africa The Talent Room Full timeApplications are open for a Customer Success Consultant at our client based in Somerset West. Skills:Customer Success Consultants must know the company’s products inside out. They are often called upon to provide support to clients to be able to provide additional training on solutions.They may even help clients plan and understand the best ways to...
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Customer Success Manager
4 hours ago
Cape Town, South Africa Parvana Strategic Sourcing Full time**Client Details**: Our client is a highly successful FinTech company that works with major banks, retailers and MNO’s to find better ways to transact. They bring together committed people dedicated to delivering innovative enterprise solutions that help their customers contribute to economic growth. As a vibrant and innovative company, they deliver...
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Customer Success Manager
1 month ago
Cape Town, South Africa TalentintheCloud PTY Ltd Full timeA rapidly growing South African-based fintech start-up is building Africas most equitable consumer payments platform experience for consumers and merchants. Their mission is to empower consumers and merchants by providing flexible payment solutions that are easy to use, safe, and transparent. They are dedicated to transforming the payment landscape and are...
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Customer Success Manager
4 weeks ago
Cape Town, Western Cape, South Africa Impact Full timeImpact's job vacancy, Career and RecruitmentJob title : Customer Success Manager (Affiliate & Influencer) jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 22, 2024Quick Recommended LinksJobs by LocationJob by industries What You'll Do:Delivering world-class support to our top clients.Maintain a balanced proactive/reactive relationship...
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Customer Success Manager
2 days ago
Cape Town, South Africa 2U Full timeAt 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses...
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Customer Success Manager
1 month ago
Cape Town, South Africa Pure Placements (PTY) LTD Full time**Salary and Benefits** Basic - R25k - R30k pm + commission Medical Aid | Group Risk | Funeral Policy | Access to the Planet Fitness Gym | Staff Meals x 3 Daily Probation Period - 6 months (Benefits listed above activate after 3 months) **Job Summary**: **Key Responsibilities**: Build and maintain strong relationships with clients through regular...
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Customer Success Internship
1 week ago
Cape Town, South Africa Hewlett Packard Enterprise Full timeCustomer Success Internship This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the...
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Portuguese Customer Success Agent
1 month ago
Cape Town, South Africa Initiate international Full timeExciting Career Opportunity: Portuguese Customer Success Agent (Sports-book) Join a leading gaming operator in **Cape Town** as a Portuguese Customer Success Agent (Sportsbook) **Key Responsibilities as the Portuguese Portuguese Customer Success Agent (Sportsbook) in Cape Town**: - Offer advice to customers engaging in online sports betting. - Respond to...
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Customer Success Manager
4 weeks ago
Cape Town, South Africa Morningstar Full timeAs a Customer Success Manager, you will be responsible for understanding your customers’ business drivers and their desired outcomes, so that Morningstar can deliver value and meet contractual commitments. You will closely align with your clients and help them leverage Morningstar Direct to meet their goals - and as a result deliver customer ROI, so that...
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Portuguese Customer Success Agent
1 month ago
Cape Town, South Africa Language Recruiters Full timeExciting Career Opportunity: Portuguese Customer Success Agent (Sports-book) Join a leading gaming operator in Cape Town as a Portuguese Customer Success Agent (Sportsbook) This dynamic team is seeking an enthusiastic Portuguese Customer Success Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If...
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Portuguese Customer Success Agent
1 day ago
Cape Town, South Africa Language Recruiters Full timeExciting Career Opportunity: Portuguese Customer Success Agent (Sports-book) Join a leading gaming operator in Cape Town as a Portuguese Customer Success Agent (Sportsbook) This dynamic team is seeking an enthusiastic Portuguese Customer Success Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If...
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Associate Customer Success Analyst
4 hours ago
Cape Town, South Africa Impact.com Full time**Our Company**: **Why this role is exciting!**: As a Customer Success Analyst, you will work closely with our Customer Success team by analyzing data and providing them actionable insights to ensure we maximize the growth potential of our clients, drive new partnerships, and identify any potential churn risk. Additionally, you will work closely with clients...
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Customer Success Manager
1 month ago
Cape Town, South Africa Parvana Full timeAbout our client: Our client, with 15+ years of experience, maintains a startup's energy. They prioritise client and staff relationships, fostering innovation and collaboration in an Agile environment. As a Microsoft-aligned organisation with proven Azure capabilities, they offer flexibility and remote work options, as well as generous leave policies....
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Customer Success Manager
4 weeks ago
Cape Town, South Africa Initiate international Full timeAn international super-fast growing tech company that are revolutionising hoteliers around the globe have an amazing career opportunity for a **Customer Success Manager** to join their team in **Cape Town**. You will be responsible for helping their existing customers leverage the full power of their product by upselling a range of upgrades. Does this...